Network Installer
Company: Mediacom Communications Corporation
Location: Chanhassen
Posted on: April 20, 2024
Job Description:
Position: Broadband Specialist I Who we are: Since 1995,
Mediacom Communications has become a coast-to-coast presence with
operations in 22 states and a team exceeding 4,000 people with the
mission of bridging the digital divide between America's major
cities and America's smaller regions. The services we offer-faster,
more reliable internet service; expanded, free digital and HD TV
choices; and superior technology in home security and phone
service-are a direct result of our powerful culture of growth and
innovation. As we continue to grow, so do our career opportunities.
We aim to be at the forefront in delivering easy-to-use, high-tech
entertainment, communications, and internet products to the
communities we serve. To achieve this, Mediacom Communications
seeks talented professionals to partner with us in meeting these
challenges and realizing what we can imagine. Take that next step
toward your future and join our growing team! Position Overview: As
a Broadband Specialist I (Field Technician), you will be primarily
focused on new installations of our cable television and broadband
services. You'll drive a company van, go into customer homes, and
represent Mediacom every day to our customers. You'll also learn
and perform a variety of duties including installation, changes of
service, additional outlet installation, disconnection of service,
payment collection, and any special requests customers may have
regarding installation. Company Benefits: Along with that rewarding
feeling, you'll be given the Power to Succeed in your career while
enjoying ongoing training and a generous benefits package designed
to be flexible and relevant to your needs. You'll find all sorts of
advantages to joining the Mediacom team including:
- Company provided vehicle and gas card!
- Paid on the job training and opportunity to promote
quickly!
- Company provided tools, tablet, and phone!
- Health, vision, and dental insurance!
- Paid vacation, holidays and flex paid time off!
- 401K with generous company match!
- Pay increases through self-guided training!
- Performance bonus potential!
- Employee discounts on Mediacom services, where available. In
areas where Mediacom services are not available, a reimbursement of
internet/cable services are provided !
- Education Enrichment up to $5,000 per year for qualified
employees!
- Company provided uniforms and boots!
- Employee Wellness Program! Position Responsibilities:
- Make customer drop installations (exterior and interior)
complete from tap to antenna terminals on customer equipment in
both single and multiple unit dwellings, including pre-wired
units.
- Perform new connects, reconnects, requested and non-pay
disconnects; add outlets; install and/or remove converters; perform
upgrades and downgrades of service.
- Analyze picture quality and judges' acceptability of picture
delivered following installation of cable service.
- Work with connectors, fasteners and wire and use hand
tools.
- Use customary CATV hand and power tools in performance of job
duties.
- Complete appropriate paperwork functions as prescribed by
system management.
- Read signal levels through use of field strength meter; add and
subtract levels in installation problems; install connectors on
different types of drop cable; maintain proper clearances; install
tap-off devices.
- Climb poles with proper equipment (safety belt, safety strap
and climbers), ladders or other structures as needed.
- Lift and carry loads up to 100 lbs. (including line ladder);
Work within limited confines, such as crawl spaces.
- Properly use, store and maintain a VOM or DMM to check for
"open" or "short" online as well as AC and DC voltages.
- Read general drop system layouts from blueprints.
- Inform customers of FCC Rules and Company policies as they
pertain to customers.
- Drive company vehicles in performance of job duties; use bucket
truck. Perform proper vehicle upkeep and maintenance.
- Generate additional company revenue through effective sales
techniques and by offering information about product options, sales
campaigns, and promotions.
- Perform other duties such as clean-up and salvage of wrecked
out materials; provide general assistance to other employees as
directed. Position Requirements:
- No experience required.
- High school diploma or GED required.
- Valid driver's license required: satisfactory driving record
required.
- General level of mechanical and consumer devices knowledge
- Ability to interact and communicate with customers and
co-workers.
- Ability to work in high or tight spaces.
- Ability to work in all weather conditions and at various
heights.
- Ability to work flexible work hours, including evenings,
weekends, holidays, and overtime as required. Physical
Requirements:
- Physical effort represented by frequent handling of heavy
objects (approx. 50-100 lbs.) and materials, or heavy hand tools.
Get to know us: Mediacom Communications is known by our Mediacom
brands, including: Xtream TV, Phone and Internet, Xtream Xpert,
Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital
Home, Mediacom Business and OnMedia. When you join Mediacom, you
are joining a powerful team of more than 4,000 individuals working
together to serve more than 1.55 million customers in 22 states and
connecting them to what matters most. Our Awards: Mediacom is proud
to have received the following recognitions: 2023 Best Managed
Companies, 2022 Best Managed Companies, 2021 Best Managed
Companies, 2019 Best Company for Women to Work, 2017 Best Company
for People of Color and Women to Work, Content & Connectivity Human
Resources (C2HR)'s 2021 Social Impact Award. Who you are matters
here: Mediacom Communications is committed to Equal Employment
Opportunity (EEO) for all employees and applicants for employment.
Mediacom Communications prohibits discrimination and harassment
based on race, color, religion, national origin, sex, gender
identity, sexual orientation, pregnancy, military status, marital
status, status as a parent, age, disability (physical or mental),
family medical history or genetic information, reprisal for
participation in protected EEO activity, or any other protected
characteristic as outlined by federal, state, or local laws. These
protections extend to all employment policies, practices, and
actions, including, but not limited to, recruitment and hiring; job
assignments; performance management; rewards; promotions; training
and development; reassignments; discipline; and separations.
Disclaimer: When making a job offer, we consider several factors in
our determination, such as years of related work experience;
relevant skills and qualifications; education level; and
certifications/licenses.#LI-Onsite
Keywords: Mediacom Communications Corporation, Eden Prairie , Network Installer, Professions , Chanhassen, Minnesota
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