Business Planning Analyst
Company: UnitedHealth Group
Location: Eden Prairie
Posted on: January 19, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and **your life's best work.** **SM**You'll enjoy the
flexibility to telecommute* from anywhere within the U.S. as you
take on some tough challenges.**Primary Responsibilities:**+
Compile, analyze, review, forecast, and trend complex data+ Present
analysis and interpretation for operational and business review and
planning+ Support short and long term operational / strategic
business activities through analysis+ Develop recommended business
solutions through research and analysis of data and business
process and implement when appropriate+ Support ad hoc
operational/strategic business activities through analysis and
reporting+ Review and report on key operational metrics including
volume, average handle time, shrinkage, occupancy, utilization,
attrition, and SLA/turnaround time+ Perform other job-related work
as assignedYou'll be rewarded and recognized for your performance
in an environment that will challenge you and give you clear
direction on what it takes to succeed in your role as well as
provide development for other roles you may be interested
in.**Required Qualifications:**+ High School Diploma/GED (or
higher) OR 3+ years of Workforce Management experience supporting
Call Center or Back Office operations+ 2+ years of Workforce
Management (WFM) experience supporting Call Centers or Back Office
(investigation/transactional) operations+ 1+ years of experience
with long- or short-range planning and forecasting, financial
modeling and complex data analysis+ 1+ years of experience handling
complex operations and financial issues that may have divisional or
companywide scope+ Intermediate level of proficiency with PC based
software programs and automated database management systems (Excel
and PowerPoint)**Preferred Qualifications:**+ Bachelor's degree in
Business, Economics, Finance, Mathematics or a related field+
Experience in the Healthcare industry+ Experience with Workforce
Management (WFM) software including NICE, Aspect, Verint+
Experience presenting complex informationAdditional Competencies:+
Strong analytical and critical thinking skills to identify trends
and influence business decisions+ Excellent oral and written
communication skills_To protect the health and safety of our
workforce, patients and communities we serve, UnitedHealth Group
and its affiliate companies require all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state, and local
COVID-19 vaccination regulations as well as all client COVID-19
vaccination requirements and will obtain the necessary information
from candidates prior to employment to ensure compliance.
Candidates must be able to perform all essential job functions with
or without reasonable accommodation. Failure to meet the
vaccination requirement may result in rescission of an employment
offer or termination of employment._**Careers with Optum.** Our
objective is to make health care simpler and more effective for
everyone. With our hands at work across all aspects of health, you
can play a role in creating a healthier world, one insight, one
connection and one person at a time. We bring together some of the
greatest minds and ideas to take health care to its fullest
potential, promoting health equity and accessibility. Work with
diverse, engaged and high-performing teams to help solve important
challenges.*All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy.**Colorado, Connecticut,
Nevada or New York City Residents Only:** The salary range for
Colorado residents is $26.15 to $46.63. The salary range for
Connecticut / Nevada / New York City residents is $28.85 to $51.30.
Pay is based on several factors including but not limited to
education, work experience, certifications, etc. In addition to
your salary, UnitedHealth Group offers benefits such as, a
comprehensive benefits package, incentive and recognition programs,
equity stock purchase and 401k contribution (all benefits are
subject to eligibility requirements). No matter where or when you
begin a career with UnitedHealth Group, you'll find a far-reaching
choice of benefits and incentives._At UnitedHealth Group, our
mission is to help people live healthier lives and make the health
system work better for everyone. We believe everyone-of every race,
gender, sexuality, age, location and income-deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes - an enterprise priority reflected in our
mission.__Diversity creates a healthier atmosphere: UnitedHealth
Group is an Equal Employment Opportunity / Affirmative Action
employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
law.__UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment._\#RPO
Keywords: UnitedHealth Group, Eden Prairie , Business Planning Analyst, Professions , Eden Prairie, Minnesota
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