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Broadband Specialist IV, Maintenance

Company: Mediacom
Location: Eden Prairie
Posted on: January 8, 2021

Job Description:

GENERAL RESPONSIBILITIES:

Performs field technical work. Primarily responsible for maintain the HFC plant from node to tap through routine maintenance and repair of CATV distribution system and HSD system and for turn-on of new distribution system. Maintenance and troubleshoot the trunk system due to equipment and/or power failure.

SPECIFIC RESPONSIBILITIES:

* Conducts system tests such as signal/noise, signal/hum, summation sweep, chart recording, return loss bridge, including monthly, semi-annual and annual tests; RF knowledge/troubleshooting; sweep & balance HFC plant.
* Sets trunk levels, sets-up and changes out trunk amplifiers, calculates signal level losses in cable and equipment for trunk lines and distribution lines.
* Installs electronics and makes power connections; maintain power supplies.
* Properly uses, stores and maintains all test equipment used in system.
* Assumes full responsibility for troubleshooting and repair of the coaxial and fiber distribution system. Prepares estimates for projects, providing bill of materials.
* Works with connectors, fasteners and wire and uses hand tools; splices coax & fiber.
* May perform all duties of Broadband Specialist I-V, Technical Operations descriptions.
* Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
* Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.
* On-call duty may be required; Other functions that may be assigned.

EXPERIENCE/SKILLS:

* High school diploma or GED required; Associates degree preferred.
* Valid driver's license; satisfactory driving record required.
* Required - Minimum of 6 months' time spent as Broadband Specialist III or 5+ years' equivalent cable technician experience.
* Required- NCTI Service Technician
* Required- NCTI System Technician
* Preferred- DOCSIS 3.1: Customer Premise
* 18 months tenure as a Mediacom BBS III or equivalent experience.
* Knowledge of all Broadband Specialist I-III responsibilities, basic commercial installs, business phone and service calls along with Home Controller.
* Knowledge of HFC plant, installs and service calls.
* Knowledge of Commercial Fiber PRI and Managed Voice installation and trouble shooting.
* Advanced level of mechanical skills for splicing
* Ability to interact and communicate with customers and co-workers.
* Ability to work in high or tight spaces.
* Ability to work in all weather conditions and at various heights.
* Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
* Ability to trouble shoot customer premise equipment and cable issues

PHYSICAL REQUIREMENTS:

* Strenuous - Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools.

Keywords: System Technician, Maintenance, Broadband Specialist V, Installer, Technical Operations, Technician, Cable, Construction, Maintenance, Telecom, Internet, Install, Home Security, Xtream, Fiber, Copper, Splice

Keywords: Mediacom, Eden Prairie , Broadband Specialist IV, Maintenance, Professions , Eden Prairie, Minnesota

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