EdenPrairieRecruiter Since 2001
the smart solution for Eden Prairie jobs

IT Operations Analyst III

Company: Moneygram
Location: Eden Prairie
Posted on: March 25, 2020

Job Description:

The IT Operations Analyst III is responsible for the administration, support, implementation, maintenance, and optimization of IT Service Support application(s), used by the MoneyGram organization to support overall IT Operations at MoneyGram. Primary Responsibilities

  • Provides day-to-day administration and troubleshooting for the service support application(s).
  • Provides provisioning to corporate systems and ensure rights are appropriate to role.
  • Analyzes data and prepares reports showing the performance of the access management team.
  • Applies creative thinking and analysis to develop new concepts for ongoing data into information.
  • Creates tools to track information and monitor service and/or productivity levels of team members and access to systems.
  • Builds custom reports, facilitates ad-hoc reporting and works with various customers to ensure service support application reporting meets business needs.
  • Analyzes, optimizes, and improves IT service support application(s) functionality to facilitate established service support processes and creates documentation as needed to support these changes.
  • Follows industry best practices where possible and/or appropriate.
  • Recommends, develops and implements improvements.
  • Acts as the point of escalation for requests that are not being handled within the stated Service Level expectations or to facilitate a transaction through completion to meet business needs.
  • Leads, coaches, and provides ongoing training to individuals in all areas of access management, which includes outsourced team members.
  • Performs other duties as assigned. Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable. Education
    • Minimum Required: BA/BS or equivalent work experience Experience
      • 5-7 years' IT Operations experience or related experience preferred.
      • 3-5 years' experience with Access Management provisioning and Information security practices preferred. Essential Skills
        • Strong demonstrated planning, problem solving, and analytical skills.
        • Experience with building custom reports and SQL queries using reporting tools such as Cognos, Crystal Reports, etc.
        • Ability to anticipate problems, contribute innovative solutions to IT management.
        • Demonstrated ability to probe, diagnose and resolve customer issues.
        • Detail oriented.
        • Ability to prioritize and handle multiple tasks, while working with minimal supervision.
        • Excellent written and oral communication skills.
        • Ability to communicate technical information to nontechnical personnel.
        • Experience building and supporting workflow applications using workflow tools, preferred. Associated topics: equipment, infrastructure, ip, maintenance, network, satcom, satellite, system engineer, system technician, technician

Keywords: Moneygram, Eden Prairie , IT Operations Analyst III, Professions , Eden Prairie, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Professions Jobs

FedEx Packaging - Warehouse
Description: Job DescriptionAuto req ID: 229178BR Job Summary FedEx Ground is an essential business that needs people to help us support the economy, handling life-saving medications and other items that keep our (more...)
Company: FedEx Ground PH US
Location: Minnetonka
Posted on: 04/8/2020

Get New Electrical Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Saint Cloud
Posted on: 04/8/2020

Truck Driver CDL A
Description: OTR Company Drivers - Up to 55 CPM Dart is excited to announce our new pay program for Company Drivers - up to 1,200 Weekly Pay Over the road trucking
Company: Dart Transit Company
Location: Eau Claire
Posted on: 04/8/2020

15T UH-60 Utility Helicopter Repairer
Description: The UH-60 Black Hawk helicopter is the best-in-class, multi-mission performer used for combat assault, search and rescue, medevac, and firefighting missions. Your responsibility as the UH-60 Utility Helicopter (more...)
Company: Army National Guard
Location: Saint Cloud
Posted on: 04/8/2020

OTR Company Driver
Description: Tired of staying out weeks at a time and still not getting miles Maybe it is time to consider working for a carrier that will work with you to make your time out profitable enough so that you can
Company: Wiseway Transportation Services
Location: Eau Claire
Posted on: 04/8/2020

15N Avionics Mechanic
Description: The communications system, navigation, and flight controls are just a few examples of the dozens of electrical systems that help pilots keep aircraft safely in flight. As an Avionics Mechanic in the Army (more...)
Company: Army National Guard
Location: Saint Cloud
Posted on: 04/8/2020

Supplement Your Warehouse Income - Grocery Shopper
Description: Earn a 350 bonus Become an approved shopper and deliver 35 orders on time, with no promo pay within the first month to qualify.Shipt is a membership-based marketplace that helps people get the things (more...)
Company: Shipt
Location: Lakeville
Posted on: 04/8/2020

15F Aircraft Electrician
Description: If you enjoy working with electrical and electronic equipment and problem-solving, join the Army National Guard as an Aircraft Electrician. You will inspect, service, and repair electrical systems on (more...)
Company: Army National Guard
Location: Saint Cloud
Posted on: 04/8/2020

15U CH-47 Helicoptor Repairer
Description: The CH-47 Chinook helicopter is the heavy lifter of the Army National Guard and requires precise mechanical attention. Used for cargo handling, transporting troops, disaster evacuation, and combat operations, (more...)
Company: Army National Guard
Location: Saint Cloud
Posted on: 04/8/2020

Seasonal Hourly Warehouse Operations (T9407)
Description: About us: Target is one of the world-- -------s most recognized brands and one of America-- -------s leading retailers. Target Global Supply Chain and Logistics is evolving at an incredible pace. We are (more...)
Company: Target
Location: Minnetonka
Posted on: 04/8/2020

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Eden Prairie RSS job feeds