Training Coordinator

Company: University of Minnesota
Location: Minneapolis
Posted on: May 18, 2024

Job Description:

Apply for JobJob ID361370
LocationTwin Cities
Job FamilyAdministration-General
Full/Part TimeFull-Time
Regular/TemporaryRegular
Job Code8208A1
Employee ClassCivil Service
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About the Job


Summary of Job
The Education Program Coordinator works closely with the Director of Education, Associate Directors and Co-facilitation team partners to facilitate the work of the Equity and Diversity
Certificate Program including educational services, outreach, programming, and consultation. This role requires a high level of program management in support of the
curricular development and instructional implementation of the Equity and Diversity Certificate Program and strategic partnerships with diversity and equity initiatives across
the system campuses. The Program Coordinator develops content and outreach materials for the program website, course descriptions, registration instructions, and program
instructor training materials and other internal and external communication channels.

Essential Duties
1. (24%) Program Management: Provides program management for all aspects of the Education Program portfolio including the Equity and Diversity Certificate Program, systemwide
departmental/unit/college training series and workshops, and external training requests and community consultations. Coordinates curriculum development, programming
calendar, and communication with various participants and co-facilitators. Prepares, promotes, evaluates, and coordinates registration and programming to promote the
Certificate program and departmental/unit workshops, consultations, projects, and initiatives. Coordinates, implements, and develops materials for departmental/unit training
workshops for systemwide campus constituencies and external organizations/institutions. Recommends and assists with implementation of new programs and improvements in existing programs.

2. (24%) Developing Program Materials, Communications, and Outreach: Develops curriculum materials including course slide decks, lesson plans, co-facilitator training
materials, and website and registration guides. Manages campus learning systems including Training Hub, Destiny One Registration System (DORS), Google Drive, and Canvas.
Ensures that programmatic language and pedagogical approaches align with current best practices for creating accessible and equitable learning communities. Develops outreach
and registration materials for events, programs, and activities for the ECHO Equity and Diversity Certificate Program and other Education Program initiatives that foster
collaborations aimed at strengthening and reinforcing OED's mission and the strategic plan. Identifies partnership and consultation opportunities, analyze best channels for
communication; coordinate and monitor the accessibility and usage of open-access course materials
3. (24%) Assessment and Evaluation: Coordinates assessment processes by collecting, reviewing, and implementing program evaluations. Manages program evaluation,
enrollment, and learner demographic data and programmatic assessment tools. Coordinates responses to learner feedback provided via feedback form and/or email.
Facilities evaluation review meetings for the Education Program team to review learner feedback and implement improvements and updates. Utilize program data to prepare
high-level reports and presentation materials on the scope and impact of the program for delivery at OED Leadership Team, Board of Regents, and President's Cabinet meetings.

4. (24%) Instruction and Accessibility: Co-facilitates all certificate program discussions and workshops, providing host technology support and instructional implementation of
curricular activities and content delivery. Develops and delivers learning outcomes, key language and concepts, dialogues and discussions, interactive learning activities, and action
planning and goal setting. Ensures program accessibility by coordinating with interpreters and access consultants. Provides verbal and written learner feedback. Facilitates
accessibility protocols and provides individualized learner technology and navigation support.
5. (4%) Communication and direct support: Provide direct support for the Director of Education and Associate Directors, which includes communicating, organizing, scheduling,
and program facilitation. Manages Education Program email account and programming calendar. Provides assistance to learners experiencing registration challenges. Processes
and disseminates completion certificates at the end of each semester. Coordinates trainings, meetings and events, and fosters positive and reciprocal relationships with the
co-facilitation team. Maintains registration, enrollment, and other tracking systems useful for Equity and Diversity Certificate Program. Coordinates the sliding scale scholarship
program.


Qualifications


Essential:
* BA/BS or a combination of related education and work experience to equal four years; applies knowledge and skill to a recurring task or activity with emphasis typically on precision and timeliness of execution
* High level of technology and virtual facilitation skills and experience
* Demonstrated experience in, and an ongoing commitment to, working effectively with and across diverse communities: including people of color, underrepresented groups and new immigrant populations; Black, Native American and indigenous populations; people with disabilities; women; people of various gender identities and expressions and 2SLGBTQIA+ populations; and first-generation students from economically disadvantaged backgrounds
* Demonstrated experience developing curriculum and facilitating engaging learning communities
* Strong organizational skills
* Demonstrated ability to take initiative and work independently
* Demonstrated experience working to foster access for learners with disabilities for in-person and virtual workshops, meetings, and group discussions
* Excellent verbal and written communication skills, including the ability to communicate effectively with diverse individuals and constituencies
* Demonstrated ability to work effectively in a team setting

Preferred:
* Prior work experience with multiple constituents in a higher education institution, including students, staff, faculty, alumni, and external community members
* Experience in the development and delivery of educational programming around equity and diversity topics in a higher education setting
* Web maintenance experience
* Proficiency with university learning management systems including Training Hub, Destiny One Registration System (DORS), Canvas, Google Drive, and Zoom
* Passion for operations and how systems collaborate together (e.g. always seeking answers to improve efficiency in processes)
About the Department


Please visit our website to learn more about the department - https://diversity.umn.edu/
Benefits


Working at the UniversityAt the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no costPlease visit the for more information regarding benefits.
  Diversity
  
  
  The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:
  Employment Requirements
  
  
  Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
  About the U of M
  
  
  The University of Minnesota, Twin Cities (UMTC)The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).
  

Keywords: University of Minnesota, Eden Prairie , Training Coordinator, Other , Minneapolis, Minnesota