IT Solution Design Leader - Remote

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: March 9, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)







As the leader of the IT solution design team, you will partner with the Sales Leaders and Business Architects to develop comprehensive solutions to support and deliver on IT strategies for health systems and potentially other healthcare entities in the future. The leader will operate as a player/coach, leading multiple teams on simultaneous partnership opportunities that are a combination of consultative and managed services seeking to drive transformation for the client using Optum and partner capabilities to drive to the detailed end-to-end solution design. You will be accountable for organizing and managing the solution team, ensuring solution scope and compliance, driving the solution staffing and delivery/implementation approach, and overseeing the solution estimates generated by each team involved in developing the solution. You will be expected to support Solution Sales Leads in client meetings to understand requirements and collaborate to design comprehensive solutions to meet/exceed client needs across technical architecture approach, functional business requirements, and services to design, implement and run on-going operations.







You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.







Primary Responsibilities:

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• Lead End-to-end solution design
  
  
• Client relationship building and solution presentation
  
  
• Organize and manage pursuit solution teams, technical architects, ITO architects, and BPO architects to develop solutions and response documentation
  
  
• Confirm scope and delivery alignment of solutions being designed
  
  
• Develop the staffing approach including the onshore, offshore, and blended-shore delivery teams
  
  
• Lead the solution development with financial model and value proposition
  
  
• Coordinate the solution, pricing, and executive reviews throughout the pursuit timeline
  
  
• Lead the integration of IT solutioning with other peer solution organizations providing holistic solution
  
  
• Structure large, complex relationships (and contracts) with clients
  
  
  
  
  
  
  
  
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  
  Required Qualifications:
  
  
  
  
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  • 15+ years of experience in the BPO and/or ITO space in a consulting, account management, implementation, or similar client-facing role
    
    
  • 10+ years of experience leading solutioning activities for BPO and/or ITO services as part of a professional services firm
    
    
  • Demonstrated experience in complex strategy development
    
    
  • Demonstrated US Healthcare operations expertise, with a focus on Provider services
    
    
  • Track record of success structuring and securing large ( $100M + ) and complex BPO and/or ITO engagements
    
    
  • Strategic vision to clearly understand and identify new opportunities to expand on existing relationships
    
    
  • People management experience
    
    
  • Ability to travel when needed up to 50%
    
    
    
    
    
    
    
    
    
    Preferred Qualifications:
    
    
    
    
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    • Experience with Optum
      
      
    • Demonstrated experience in leading multiple, diverse and complex initiatives in an ambiguous environment with rapidly changing priorities
      
      
    • Proven experience consulting and negotiating with executive level stakeholders
      
      
    • Executive Presence; experience working and influencing C-suite executives
      
      
    • Proficiency in one or more of the following focus areas: applications, infrastructure, sec-ops, networking, electronic medical records implementation/operation (Epic, Cerner, Meditech, etc)
      
      
    • Advanced communication skills necessary to interact with clients and senior Optum and UHC leaders
      
      
    • Business acumen
      
      
    • Influence and Negotiate: Communicates a clear and compelling vision. Presents a compelling case for ideas and strategies
      
      
    • Presentation Skills: Credibly represent complex solutions and programs clearly and concisely to clients
      
      
    • Leadership and assertiveness: Guide, direct, and influence teams. Drive risk/issue resolution
      
      
    • Problem Solving: ability to resolve complicated challenges
      
      
      
      
      
      
      
      
      
      Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
      
      
      
      
      
      
      
      *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
      
      
      
      
      
      
      
      California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $181,600 to $345,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
      
      
      
      
      
      
      
      
      
      
      
      At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
      
      
      
      
      
      
      
      
      
      
      
      Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
      
      
      
      
      
      
      
      UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Eden Prairie , IT Solution Design Leader - Remote, Other , Eden Prairie, Minnesota