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Factory Repair Supervisor

Company: MTS Systems Corporation
Location: Eden Prairie
Posted on: June 19, 2022

Job Description:

Company Descriptionsmart people.smart ideas.smart choice.A thriving environment for learning, innovation and growth.Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people's lives. It is a place where you can learn, innovate and grow professionally.Transforming what's possible with cars, aircraft, bridges, wind turbines and space-age materials - this is work we dream about as kids. At MTS, it's a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.By joining MTS, you'll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You'll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.Job DescriptionFACTORY REPAIR SUPERVISORTo direct and coordinate the operation of all factory repair work centers including detailed planning of materials and labor to providing efficient, cost effective and timely repairs/ services of customer owned equipment.Primary Job Responsibilities;

  • Plans and supervises execution of daily activities in assigned area(s). Assigns and delegates tasks. Monitors schedule performance and adjusts dates on production orders to match capacity. Develops and implements corrective actions.
  • Establish, maintain, and monitor processes and procedures ensuring high quality of the area product/service, efficient operation, and compliance with ISO 9001 requirements and corporate policies.
  • Coordinates repair orders & activities to ensure delivery of factory repair orders. Utilize SAP to perform the following tasks
  • Creating returns deliveries, service orders, order reservations, and production orders.
  • Creating purchase orders to outside vendors, as required
  • Staging parts
  • TECCO Production orders and Service Orders
  • Creating and staging for delivery to customers
  • Partners with other area planners as appropriate when repair parts go cross functional to minimize disruptions to production.
  • Establishes priorities for work performed and updates sales on order process through existing systems, email and in person communication. Communicates with customers on an as needed basis, technical or schedule related issues
  • Assures the product of service of the assigned area meets all applicable quality requirements (i.e., engineering, project specific, product and industry standards).
  • Control cost of providing the products and services of assigned area(s). Monitors actual costs against estimated costs and directs corrective action as required. Directs development and implementation of product, system, and project cost improvements.
  • Establishes and applies performance metrics. Identifies opportunities for process and quality improvement. Evaluates employee performance and opportunities for improvement. Develops and implements solutions to process, quality, and employee improvement opportunities.
  • Monitors demand for area services and adjusts staffing levels to meet requirements using available methods including internal resources, contract agencies, and direct hiring.
  • Ensures assigned staff are qualified and appropriately trained for assigned work. Create and maintain training plans and records. Assures that appropriate training program(s) are in place and yielding required results.QualificationsRequired QualificationsHigh school diploma or equivalent and 8 years applicable experience to include minimum of 1-year prior lead/supervisory experience.Preferred QualificationsAssociate degree in an applicable discipline and 4 years applicable experience to include minimum of 1-year prior lead/supervisory experience in a manufacturing environment.KnowledgeBasic knowledge of MTS products including mechanical components, controllers, and transducersSkillsAbility to lead in a fast paced and changing environment. Production planning experience is preferredDutiesLeads, monitors, and measures all aspects of the MTS factory repair work centers. Includes daily planning of incoming and existing work as well as ensuring completed product gets shipped back to the customers in a timely manner.Level of workPlanning the daily workload of four factory repair work centers and leading the teams in those areasWork EthicCustomer focused mentality. Strong team player and communicator. Drive for results and continuous improvement.SupervisionOperates under limited supervision. Notifies & consults Factory Repair Manager on anything requiring escalationAccountabilityAccountable for meeting work center lead times ensuring customer satisfaction. Accountable for cost/margin targets of the work center from providing customer prices and meeting repair cost targets.Additional InformationAll your information will be kept confidential according to EEO guidelines.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.NO 3rd party/agency assistance is required for this position.ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

Keywords: MTS Systems Corporation, Eden Prairie , Factory Repair Supervisor, Other , Eden Prairie, Minnesota

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