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Associate Business Analyst - Project Coordinator - Eden Prairie, MN

Company: UnitedHealth Group Inc.
Location: Eden Prairie
Posted on: June 13, 2021

Job Description:

Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliable. There's no room for error. Join us and start doing your life's best work. (sm)

This position will report to the Associate Director of Business Process on the Clinical Performance Business Solutions Team. The role will provide project management and operational support to a wide range of activities, teams, and levels of leadership to ensure applicable requirements and standards are adhered to. The role will work with various leaders on the team and may also take lead on less complex projects. This position serves as a liaison for internal departments and external partners to ensure optimal customer service and operational success of program initiatives. The role also works with leaders within the division as well as other departments to coordinate, document and/or improve processes.

Primary Responsibilities:

  • Document, track, and follow-up with key projects/activities at the direction of project leaders
  • Participates in active project work groups and committees and provides recommendations to achieve goals. Facilitates meetings as necessary, contributes to planning and decision making, coordinates project resources and collaborates with project stakeholders to collect and disseminate project information
  • Prepare reports, presentations, verbal/written correspondences, agendas, notes and action items, communications, and other required documentation
  • Monitor and report progress throughout the project life cycle, using appropriate project planning and scheduling tools (e.g., dashboards, metrics) for project or program related meetings or events
  • Document processes and procedures to ensure business continuity
  • Understand and document business requirements, and work with both non-technical and technical resources to build solutions for business problems
  • Identify potential risks or issues in a timely way. Assist in developing and implementing contingency and recovery plans as needed
  • Manage own workload and work with minimal assistance to complete tasks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School diploma
  • 1+ years of professional or internship experience
  • Experience communicating internally and externally including strong written, verbal and communication skills
  • Intermediate knowledge of Microsoft Office products suite
  • You will be asked to perform this role in an office setting or other company location
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

  • 1+ years of healthcare industry experience
  • Associate or bachelor's degree
  • Advanced knowledge of Microsoft Excel, PowerPoint, Visio
  • Experience with Smartsheet
  • SharePoint experience
  • Ability to plan, prioritize, organize, and complete complex work efforts to meet established objectives and deadlines
  • Ability to adapt in an environment with continually shifting priorities
  • Ability to take lead on project initiatives and drive collaboration

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: customer service, operations, project management, coordinator, entry level, associate, business analyst, Eden Prairie, MN, Minnesota

Keywords: UnitedHealth Group Inc., Eden Prairie , Associate Business Analyst - Project Coordinator - Eden Prairie, MN, Other , Eden Prairie, Minnesota

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