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Senior Content Writer - Telecommute

Company: UnitedHealth Group Inc.
Location: Eden Prairie
Posted on: June 9, 2021

Job Description:

Health care isn't just changing. It's growing more complex every day. ICD10 replaces ICD9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and health care organizations continue to adapt, and we are a vital part of their evolution. And that's what fueled these exciting new opportunities. Optum360 is a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage all our resources to bring financial clarity and a full suite of revenue management services to health care providers nationwide. If you're looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

The Senior Instructional Designer is responsible for the effective design and development of a wide range of interactive online learning products at Optum360. Using text, data, graphics, sound, animation and other digital and visual effects, this individual expertly creates robust simulations and game-based learning appropriate for courses in the revenue cycle management eLearning curriculum.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Lead the design of complex simulations, scenario-based cases, and animated videos using digital, interactive models of applications
  • Create online learning events, assessments, and learning resources that effectively incorporate adult learning principles to ensure individual performance expectations, skill application, and organizational business goals and needs have been achieved
  • Introduce innovative design and effectively leverage technology to deliver on instructional goals
  • Design rapid prototypes to validate design concepts with stakeholders
  • Collaborate with peers, leaders, and various business stakeholders to determine necessary project scope and delivery expectations
  • Manage the design of multiple products and ensure compliance to all project deadlines
  • Communicate project status and risks to leaders and course development partners
  • Handle multiple projects simultaneously within established time constraints while upholding working relationships with SMEs, stakeholders and other project team members
  • Develop processes to be leveraged as new hire and on the job resources

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3+ years of design and development experience from concept to delivery, with a proven track record of meeting deadlines
  • Excellent concepting, graphic design and typography skills
  • Experience in optimizing graphics and media for the web
  • Strong understanding of user-centered design and usability to deliver intuitive graphics and online learning for adult learners
  • Expert at preparing scripts and developing storyboards in Storyline 360 using Articulate Review
  • Experience in HTML coding and proven experience with web standards interactivity and media integration
  • Handle multiple projects simultaneously within established time constraints while upholding working relationships with SMEs, stakeholders and other project team members
  • Strong prioritization and time management skills to balance multiple demands
  • Ability to grasp new concepts quickly, an extreme attention to detail, strong communication skills
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Bachelor's degree in design (graphics communication, new media design, instructional design) or related field
  • Advanced skills in Adobe Creative Cloud, Storyline 3.0, Epiplex, Assima or similar software
  • Proven familiarity with learning management systems
  • Proven successful collaboration and work experience with learning and performance solutions teams/education, training and development teams/eLearning teams
  • Excellent knowledge of adult learning theories and instructional design models
  • Experience with Agile ADDIE methodology and rapid development
  • Proficient in Microsoft Office applications, specifically PowerPoint, SharePoint, WebEx
  • Degree in instructional design or educational technology
  • Background in healthcare revenue cycle industry
  • Experience in /CSS/Javascript/jQuery/XML

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Analysis, instructional design and development, project management, communication, relationship building, time and meeting management, and detail oriented, telecommute, remote, work from home

Keywords: UnitedHealth Group Inc., Eden Prairie , Senior Content Writer - Telecommute, Other , Eden Prairie, Minnesota

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