You're looking for the next great thing for your career. How
about creating the future of health care? Optum Frontier Therapies
is a new pharmacy services business pioneering a better approach to
care for patients with rare diseases; we are on a mission to
support people with compassion while creating access to therapies
at the frontier of health care. With us, you'll find a fast-paced,
passionate and professional culture where you can use your talent
and our resources to make a huge impact-ensuring that all people,
no matter how unique, have the ability to access a better tomorrow.
Take this opportunity to start doing your life's best work.(sm)
What makes your career greater with Optum Frontier Therapies?
You'll work with expert and enthusiastic peers, be part of a
culture focused on both clinical outcomes and business results and
contribute to a growing team that prides itself on learning,
evolving and challenging the status quo.
The Manager, Sales Operations in Optum Frontier Therapies will
be on the team of an exciting new business serving patients with
rare diseases, pharma manufacturers, and providers by dispensing
and servicing therapies at the frontier of healthcare. As a new
Optum business, we are building on our strengths but also
challenging the status quo. We are creating a business that is
designed to specifically serve the unique needs of rare disease
patient populations and support the emerging therapies, which
require enhanced services and new capabilities over traditional
specialty pharmacies. Our mission, 'supporting people with
compassion while creating access to therapies at the frontier of
health care,' and vision, 'that all people, no matter how unique,
can access a better tomorrow' are what drive and motivate us, as
part of the larger UnitedHealth Group mission 'to make the health
system work better for everyone.'
The Manager, Sales Operations will be responsible for
strategically supporting a team of sales professionals focused on
developing and growing provider relationships in order to drive
prescription volume to the pharmacy and meet or exceed sales goals.
This is a brand-new team that will support the unique providers
diagnosing and treating rare diseases with complex therapies,
including gene therapies. A highly visible position charged with
ensuring accountability to sales goals are achieved through data
analytics on call targeting, goal achievement metrics, and sales
force effectiveness. This role will also be responsible for the
development of a CRM tool that supports the various sales teams
(provider, manufacturer and distribution) in order to develop a
contact database and track activity to improve sales.
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges.
- Collaborate with sales leadership and finance teams to design,
and implement a sales incentive plan within budget that achieves
sales goals and motivates the sales team
- Work with internal resources to recommend and implement a
customer relationship management tool and a sales reporting tool
for tracking sales performance.
- Analyze and report sales data and achievement of sales targets
on a timely basis
- Make recommendations on process improvements to increase the
effectiveness of the sales force
- Minimize administrative work of the sales producers
- Understand the competitive landscape and ensure the team is
trained and focused to succeed in establishing Optum Frontier
Therapies as the pharmacy partner of choice.
- Work closely with internal teams to relay market intelligence
so the teams can respond and continually improve services to meet
- Work with internal resources to manage the operational
logistics of sales meetings and activities such as POA planning,
local customer support, conference attendance and marketing
- Understand the payer landscape and develop strategies to
maximize the potential of contracted relationships
- Ensure sales force compliance with regulatory issues and
maintain necessary documentation.
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
- Bachelor's Degree
- 3+ years of experience working in a similar operational role
with analytical responsibilities
- 2+ years of CRM platform experience, such as
- Proven ability to set priorities and manage team to meet key
objectives of the business
- Documented history of developing strategies to support a sales
team in the quest of exceeding sales goals, including sales
- Experience designing sales territories to meet sales
- Proficiency working with MS Office (Word, Excel, PowerPoint,
- If you need to enter a work site for any reason, you will be
required to screen for symptoms using the ProtectWell mobile app,
Interactive Voice Response (i.e., entering your symptoms via phone
system) or a similar UnitedHealth Group-approved symptom screener.
Employees must comply with any state and local masking orders. In
addition, when in a UnitedHealth Group building, employees are
expected to wear a mask in areas where physical distancing cannot
- Specialty Pharmacy experience
- Experience managing the analytics to support a sales team
- Previous work history working in a matrixed environment
- Strategic and creative thinking
- Desire to develop the infrastructure that will allow a sales
team to succeed in growing a new business
- Comfort with ambiguity and an entrepreneurial start-up
- Vision and desire to build something new and different in the
- Solid written and verbal communication skills
Careers with OptumRx. We're one of the largest and most
innovative pharmacy benefits managers in the US, serving more than
12 million people nationwide. Here you'll fill far more than
prescriptions. As a member of one of our pharmacy teams, you're
empowered to be your best and do whatever it takes to help each
customer. You'll find unrivaled support and training as well as a
wealth of growth and development opportunities driven by your
performance and limited only by your imagination. Join us. There's
no better place to help people live healthier lives while doing
your life's best work.(sm)
Colorado Residents Only: The salary range for Colorado residents
is $79,700 to $142,600. Pay is based on several factors including
but not limited to education, work experience, certifications, etc.
As of the date of this posting, In addition to your salary, UHG
offers the following benefits for this position, subject to
applicable eligibility requirements: Health, dental, and vision
plans; wellness program; flexible spending accounts; paid parking
or public transportation costs; 401(k) retirement plan; employee
stock purchase plan; life insurance, short-term disability
insurance, and long-term disability insurance; business travel
accident insurance; Employee Assistance Program; PTO; and
employee-paid critical illness and accident insurance.
- All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is
an Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Job Keywords: Salesforce, Salesforce.com, Operations,
Analytical, Analysis, Analytic, Analyst, CRM, Customer Relationship
Management, Sales, Specialty, Pharmacy, Optum, OptumRx, Frontier
Therapies, OFT, Rare Disease, Telecommute, Telecommuter,
Telecommuting, Work at Home, Work from Home, Remote