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Geospatial Field Analytics Analyst

Company: Tennant
Location: Eden Prairie
Posted on: June 7, 2021

Job Description:

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

The GIS Field Analytics Analyst provides business intelligence, analytics and data support for the research and development of new service areas, as well as the ongoing operations of existing service geographies. The role will be the primary contributor with the geospatial technology within the North America business. This role will work with the Analytics Manager and Service Leadership Team to provide ad hoc studies, data mining and analytics for key enterprise initiatives and business needs across our service and sales organizations. The role will develop key service reports within a service mobility platform to provide insight to the area service managers across North America.

Job Duties and Responsibilities

  • Primary role in predictive model building with geospatial data and tools to streamline the field service capabilities
  • Responsible in defining the patterns and practices for applying geospatial mapping technology for territory management
  • Provides a supporting role in complex data analytics from multiple sources
  • Assist with defining, designing and structuring geospatial technology solutions to provide non-geospatial experts success in their day to day work
  • Analyze data, provide recommendations to increase efficiency, and implement changes
  • Data mine sales and service data to provide trend analysis and data insights to our business partners
  • Gather feedback from various sources to improve field service efficiencies
  • Manage and create reports using a combination of SAP, BW, Excel, FSM (Field Service Mobility), Maptitude and Power BI
  • Execute on various requests generated from internal partners and remote leaders
  • Regularly communicate via phone and email with remote field leaders and internal partners on the status of open requests
  • Identify opportunities for process improvement, recommend potential solutions, and be involved in implementation with an ongoing feedback loop for continuous improvement


  • Independent and self-motivated and yet team and collaborative spirited
  • Ability to work effectively with minimal supervision/direction
  • Organized and deadline focused
  • Innovative and creative mindset to solve problems that may not have a clear or immediate solution
  • Strong communication skills via email and phone, particularly with remote leadership
  • Strong data analytics skills and time management
  • Strong Microsoft Excel skills
  • Experience with Microsoft PowerBI, SAP/BW, Maptitude or similar mapping software highly preferred
  • Experience with report development in a Field Service Mobility solution
  • Experience or understanding of SQL and ability to create queries to extract data is preferred
  • Bachelor's degree in applicable field and 2-3 years of applicable experience

Begin your journey with us. Let's reinvent how the world cleans.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.

Nearest Major Market: Minneapolis

Job Segment: Analytics, GIS, ERP, SAP, Database, Management, Technology

Keywords: Tennant, Eden Prairie , Geospatial Field Analytics Analyst, Other , Eden Prairie, Minnesota

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