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Presales Systems Engineer

Company: Arctic Wolf Networks
Location: Eden Prairie
Posted on: June 6, 2021

Job Description:

Arctic Wolf is the leader in security operations providing Managed Detection and Response, Managed Risk and Managed Cloud monitoring. We answer the question for companies, "Are we safe?". The tedious work of monitoring, detecting and responding to threats in an environment 24x7 is extremely difficult and out of reach for a majority of businesses. Arctic Wolf provides a world-class security operations experience to these companies at a lower cost than a do it yourself approach.


The Presales Systems Engineer (SE) is the technical backbone of the sales organization. The SE is responsible for working alongside an account representative to evangelize, design, propose and demonstrate the business value to customers. This is a results-oriented position and you must demonstrate that you can own building a territory for our Commercial business segments. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.


  • Working with companies to help educate and drive the Arctic Wolf business value for customers
  • Deliver technical presentations and demos with a focus on the business requirements of the customer
  • Create an environment in which prospects become customers and customers become evangelists
  • Work through obstacles during the sales process, help the customer understand how Arctic Wolf addresses their requirements and concerns
  • Represent the voice of Arctic Wolf to the customers, and represent the customers voice to Arctic Wolf
  • Assist sales qualification and own the technical architecture design
  • Light Travel required / Passport Required


  • Minimum of 2 years supporting, delivering, or designing enterprise IT systems, security focused systems desired
  • Must have technical experience/knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac
  • Ability to articulate the business application/value of the Arctic Wolf solutions & technology to all audiences, ranging from technical to executive-level decision makers
  • Excellent written, verbal, presentation, time management, and attention to detail
  • You must have an "I own the problem AND the solution" attitude
  • Strong working knowledge of Word, PowerPoint, and Excel


  • Previous customer facing professional services or presales
  • Managed Service Provider technical experience
  • Bachelors and/or Associates Degree
  • CISSP, GCIH, CISA or other security specific certification(s)
  • Working knowledge of Salesforce.com
  • Previous experience selling XaaS solutions (software, infrastructure, SOC/Security)
  • Mac OS / Omnigraffle / VMware Fusion

About Us:

At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean - in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.

Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you're excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.

Arctic Wolf is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Keywords: Arctic Wolf Networks, Eden Prairie , Presales Systems Engineer, Other , Eden Prairie, Minnesota

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