EdenPrairieRecruiter Since 2001
the smart solution for Eden Prairie jobs

Customer Service Representative (Logistics)

Company: C.H. Robinson Worldwide
Location: Eden Prairie
Posted on: May 3, 2021

Job Description:



As a Customer Service Representative (Logistics) you will ensure operational excellence through supporting both internal and external customers and carriers. You will do this by tracking and tracing our shipments, making appointments, entering shipment data, communicating to help resolve issues and ensure on time departures/arrivals. You will also provide excellent customer service to our carriers and customers. This role provides an excellent opportunity to start your career at C.H. Robinson, with opportunities to grow in Operations, Sales or Account Management.
Our commitment to you begins on day one with our dynamic and comprehensive virtual ACCELERATOR onboarding program. This interactive training will jumpstart your knowledge of our company and industry, help you excel here and ensure your proficiency in our systems and processes. The training will be a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of our team.

Responsibilities:

  • Deliver operational excellence to customers, carriers and suppliers.
  • Answer incoming calls and make outbound calls ensuring outstanding customer service.
  • Schedule appointments via phone, email and company website.
  • Provide timely and accurate shipment information to carriers.
  • Audit load information for accuracy and completion.
  • Complete customer, carrier and supplier requests with a sense of urgency.
  • Track and trace shipments in a timely manner to best serve our customers.
  • Enter shipment data ensuring a commitment to quality and accuracy.
Required Qualifications:
  • High School degree or GED equivalent


Preferred Qualifications:
  • Values a diverse and inclusive work environment
  • Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills
  • Effective communication skills, verbal and written
  • Strong attention to detail and accuracy
  • Ability to prioritize, multitask and manage time effectively


Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

Keywords: C.H. Robinson Worldwide, Eden Prairie , Customer Service Representative (Logistics), Other , Eden Prairie, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


PreK Teacher
Description: Oh hi You clicked here because teaching children is your passion, right Well great because we want to fill our centers with teachers who love teaching aka you. Have you ever heard the expression, (more...)
Company: Yellow Brick Road Early Childhood Development Cent
Location: Minnetonka
Posted on: 05/12/2021

Vertical CNC Mill Machinist (Days) (Minnetonka)
Description: For 75 years, Anderson Dahlen has provided world-class metal fabrication and equipment integration services to leading companies in a wide variety of industries: Food Processing industrial Pharmaceutical (more...)
Company: Anderson Dahlen
Location: Minnetonka
Posted on: 05/12/2021

Theater Arts Teacher, 0.2 FTE
Description: 3.9 Full-time 9 hours ago Full Job Description JobID: 6060 Position Type: Secondary Teaching/Drama/Theatre Arts Date Posted: 3/19/2021 Location: Minnetonka High School MHS Date Available: 2021-22 (more...)
Company: Minnetonka Public Schools - 3.9
Location: Minnetonka
Posted on: 05/12/2021


Operator I
Description: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and (more...)
Company: Abbott Laboratories
Location: Minnetonka
Posted on: 05/12/2021

Manufacturing Supervisor
Description: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and (more...)
Company: Abbott
Location: Minnetonka
Posted on: 05/12/2021

Seasonal Package Sorter - Earn up to $17.75/hr!
Description: table class htmlDetailElementTable border 0 cellpadding 0 cellspacing 0 tr td div class sfdc richtext id j id0:portId:j id81j id0:portId:j id81 00NF000000CFqt6 div p span style font-size: (more...)
Company: Amazon Workforce Staffing
Location: Minnetonka
Posted on: 05/12/2021

CDL A Truck Driver
Description: h1 strong u OTR Company Driver /u /strong /h1 p /p p strong Tired of staying out weeks at a time and still not getting miles Maybe it is time to consider working for a carrier that will work (more...)
Company: Wiseway Transportation Services
Location: Minnetonka
Posted on: 05/12/2021

Math Enrichment Tutor - Gatewood Elementary
Description: Position Summary:Thousands of Minnesota kids need help with math and you can make all the difference. Offer your time and talent as a tutor and be more for these students.As a Math Tutor, youll help students (more...)
Company: Reading & Math
Location: Minnetonka
Posted on: 05/12/2021

Machinist, Vertical Mill (Nights) (Minnetonka)
Description: Anderson DahlenDescription: For 75 years, Anderson Dahlen has provided world-class metal fabrication and equipment integration services to leading companies in a wide variety of industries:Food Processingindustrial (more...)
Company: Anderson Dahlen
Location: Minnetonka
Posted on: 05/12/2021

Housekeeper
Description: div class iCIMS InfoMsg iCIMS InfoMsg Job div class iCIMS Expandable Container div class iCIMS Expandable Text p style margin: 0px span style font-family: calibri,sans-serif font-size: (more...)
Company: Fairview Health Services
Location: Minnetonka
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Eden Prairie RSS job feeds