EdenPrairieRecruiter Since 2001
the smart solution for Eden Prairie jobs

Hardware Support Specialist

Company: Stratasys
Location: Eden Prairie
Posted on: March 27, 2020

Job Description:

Location: Eden Prairie, MN

As part of the Technical Support Center, our primary mission is to support our customers and provide an amazing customer experience. If you are curious, have a passion for emerging technology, communicate well and are a natural problem-solver, we'd love to have you join our front line of support!

As a Hardware Support Specialist, you'll be providing remote support to our customers, resellers and field engineers for our 3D printers. This is the hub of our nation-wide support system and we are looking for candidates who excel at making our customers happy through superb communication and technical troubleshooting. We work in a fast-paced, dynamic industry and our technical center follows suit. If you possess the ability to multi-task and enjoy fixing and tearing apart machines, this is the role for you!

MINIMUM QUALIFICATIONS:



  • 2-year degree or higher in a technical, electrical, mechanical or related field.




    • 1+ year experience handling customer support/interaction

      PREFERRED QUALIFICATIONS:



      • Experience working in a technical support/customer relationship position
      • Experience working with 3D printers
      • Working knowledge of electronics and electro-mechanical systems.
      • Ability to remotely troubleshoot and solve difficult problems
      • Understanding of Microsoft Windows operating systems
      • Ability to work well with people in understanding and resolving problems in high-pressure situations
      • Computer productivity software knowledge - Microsoft Office, CRM, CAD/CAM applications and database applications
      • Ability to prioritize and schedule workload and work independently with minimal supervision
      • Comfortable with conflict resolution as with dealing with customers who are upset over an equipment issue

        TRAVEL REQUIREMENT: Less than 10% travel

        There's a reason Stratasys is a world leader.

        For over 30 years we've been pioneering 3D Printing technology, solving problems, questioning, inventing and reinventing. Continually asking, "How can we help our customers turn a great idea into a great success?".

        It's what drives us. Because we want our customers to succeed.

        We provide the best products, services and support great thinking deserves.

        Giving your ideas the best possible chance of making it. Make it better. Make it with Stratasys.

        Stratasys (Nasdaq: SSYS), headquartered in Minneapolis, Minnesota and Rehovot, Israel, is a leading global provider of 3D printing and additive manufacturing solutions. The company's patented FDM-- and PolyJet--- 3D Printing technologies produce prototypes and manufactured goods directly from CAD data for the aerospace, automotive, healthcare, consumer goods and education industries. Stratasys subsidiaries include MakerBot and GrabCAD, and the company operates the digital parts manufacturing service, Stratasys Direct. Stratasys has nearly 3,000 employees, holds over 1,200 granted or pending additive manufacturing patents globally, and has received more than 30 awards for its technology and leadership.

        Stratasys will provide reasonable accommodations for qualified individuals with disabilities. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. All offers of employment with Stratasys, Inc are contingent upon the successful passing of a background check.

        Stratasys, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected Veteran or disabled status and will not be discriminated against for their race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. Please view Equal Employment Opportunity Posters provided by OFCCP here.

Keywords: Stratasys, Eden Prairie , Hardware Support Specialist, Other , Eden Prairie, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Life Insurance Sales Representative - LIFE INSURANCE LICENSED REQ'D (Eau Claire,WI)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Eau Claire
Posted on: 04/11/2020

Premier Banker 2 - New Brighton
Description: Job Description Important Note: During
Company: Wells Fargo Bank
Location: Minnetonka
Posted on: 04/11/2020

Insurance and Financial Sales - LIFE INSURANCE LICENSED REQ'D (Saint Cloud,MN)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Saint Cloud
Posted on: 04/11/2020


CNC Machinist
Description: Are you a Skilled CNC Machinist looking for a stable career with opportunities for growth We are looking for self-motivated employees that will pride themselves on excellent attendance and punctuality. (more...)
Company: SEEK Careers/Staffing
Location: Eau Claire
Posted on: 04/11/2020

Shopper - Earn up to $24/hour after your first 100 orders
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Eden Prairie
Posted on: 04/11/2020

Insurance and Financial Sales - LIFE INSURANCE LICENSED REQ'D (Minnetonka,MN)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Minnetonka
Posted on: 04/11/2020

Server / Dietary Aide
Description: Are you looking for an opportunity to work in your community that allows you to build relationships and make a difference Our Castle Ridge community is seeking Part Time servers / Dietary Aides / Dining (more...)
Company: Presbyterian Homes & Services
Location: Eden Prairie
Posted on: 04/11/2020

Customer Claim Representative
Description: Job Description br br Kelly Services in partnership with our customer in Eau Claire is seeking an Experienced Customer Claim Representative. This is a long term Temporary to Hire opportunity with (more...)
Company: Kelly Services
Location: Eau Claire
Posted on: 04/11/2020

Shopper - Earn up to $24/hour after your first 100 orders
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Lakeville
Posted on: 04/11/2020

Reefer CDL-A Truck Driver
Description: DRIVEN TO BE THE BEST Provide your contact information, and a recruiter will contact you shortly Reefer Like a Decker Ready to run Decker's hiring and running areas cover the majority of the U.S., giving (more...)
Company: Decker Truck Line, Inc.
Location: Minnetonka
Posted on: 04/11/2020

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Eden Prairie RSS job feeds