Mobile Veterinary Supervisor
Company: PetIQ
Location: Eden Prairie
Posted on: October 23, 2024
Job Description:
Our Mobile Veterinary Supervisors are responsible for many
aspects of the veterinary clinics they supervise. - This includes
recording accurate and detailed pet records and bio notes,
collaborating with the field office leadership team, reporting
incidents and maintaining a great relationship with our retail
partners.
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PetIQ provides convenient and affordable pet health and wellness
products and veterinary services to pets and their families through
retail and ecommerce channels across the country. -We are advocates
for pet parents, because we believe that all pet parents should be
able to provide necessary care that enhances the lives of their
pets. -
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Job Overview:
- Collect payment, dispense and label medication, and reviews
discharge paperwork with pet parents
- Knowledgeable in safe restraint of pets for wellness procedures
including vaccines, nail trims and microchipping
- Works together with members of the office leadership team to
coach, mentor, and inspire veterinary clinic assistants
- Actively participates in the development of veterinary clinic
assistants, monitoring processes, procedures, and pet parent
interactions
- Maintains a clean and sanitary work environment by disinfecting
surfaces and equipment between each pet
- Responsible for all aspects (outside of medical decisions) of
the clinic they supervise, including recording accurate and
detailed pet records and bio notes, reporting all incidents to the
correct parties, and being timely in submitting any paperwork to
their leadership team
- Shares the responsibility of driving the van to and from
clinics responsibly, loading and unloading the vans upon arrival
and -departure (Community Clinics)
- Knowledgeable on our services and products
- Proficient in making strong recommendations based on an
understanding of canine and feline diseases to every pet every time
based on pet's lifestyle
- Promotes a culture of safety in each clinic and lives our
values while reinforcing our brand promise with pet parents,
partners, and team members
- Ability to execute inventory processes, including maintaining
accurate product counts, and understanding expiration dates for
vaccines, medication, products, and diagnostic supplies
- Ability to direct the clinic flow by utilizing effective
communication, organization, and time management skills
- Actively engages in weekly or biweekly 1-on-1s with office
leadership for continued leadership development
- Provides customer service to pet parents by answering questions
and assisting them through the clinic process
- Achieves goals as set by their manager including dollars per
pet, pets per clinic, preferred product and microchips
sold
- Establishes and maintains effective relationships with pet
parents and partners
- Other duties as assigned -
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Minimum Qualifications:
- Must be 18 years of age or older -
- Valid driver's license -
- Must be able to work weekends, varied weekdays and times,
occasional overnights -
- Reliable transportation to and from work -
- Present professional appearance and positive conduct
- Punctuality and dependability are highly valued
- Must be able to drive a company vehicle for long hours and in
various terrain and weather conditions. - Portion of workday spent
in vehicle. (VIP Petcare Community Clinics) -
- Some outdoor clinic work and activities may be necessary
-
- Must be able to work for prolonged periods of time in the
field, including 12-14-hour days
Education Requirements:
- High School Diploma or equivalent required -
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Preferred Qualifications:
- Previous customer service sales experience
- Previous leadership experience
- Navigate computer hardware (iPad, Bluetooth devices and more) -
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- Strong organizational, problem-solving, and analytical skills
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- Ability to work within a team to meet team goals and objectives
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- Comfort level in approaching host location's customers to
educate -about our clinics -
- Ability to adapt to changing priorities -
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Physical Requirements:
- Ability to perform the essential job functions consistently
safely and successfully with the ADA, FMLA and other federal,
state, and local standards, including meeting qualitative and/or
quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent
with the ADA, FMLA and other federal, state, and local
standards.
- Must be able to lift and carry up to 50 lbs.
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Keywords: PetIQ, Eden Prairie , Mobile Veterinary Supervisor, IT / Software / Systems , Eden Prairie, Minnesota
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