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Technology Support Analyst

Company: Collabera
Location: Eden Prairie
Posted on: November 23, 2020

Job Description:

Eden Prairie, Minnesota Skills Tech support,helpdesk,IT support,citrix,xenapp,citrix virtual apps,citrix virtual applications Description As a Technology Support Consultant - Senior, you will be responsible for many of the day to day activities support the Citrix platform - specific to a government contract. Duties will include responding to customer tickets, deploying applications and updates, contributing to server uptime and maintenance, some night andor weekend work. Along with day to day, there is an expectation of contribution to changing how we work (modernizing operations) that may include things like ticket review and reduction of effort, automation to reduce or eliminate manual processes andor ways to improve our end user experience and security outlook. Must Haves 3 years doing Tech Support 5 years' experience in Citrix 3 years' experience in XenApp (preferably 7 or higher)

Keywords: Collabera, Eden Prairie , Technology Support Analyst, IT / Software / Systems , Eden Prairie, Minnesota

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