General Manager
Company: RecruitZee
Location: Eden Prairie
Posted on: March 20, 2023
Job Description:
Mighty Dog Roofing Eden Prairie, MN GENERAL MANAGER Our Mission
at Mighty Dog Roofing is to be an industry changer, leading the
industry with integrity, finding innovative ways to exceed the
expectations of our clients and the communities we serve, and
providing a customized experience each and every time we care for
their home. At Mighty Dog Roofing, we pledge superior service to
our customers through excellent communication and customer service.
How do we accomplish that? Courteous customer education, community
service, and the highest level of integrity and ethics. Mighty Dog
Roofing is endorsed by the nation s top manufacturers and
distributors, offering our customers the best and most innovative
products and services in the industry. We re looking for a
candidate who is excited about roofing and construction, and
especially the opportunity to work with homeowners. If you re a
leader, who s excited to manage projects and solve problems as part
of a growing company, Mighty Dog Roofing could be a great fit! To
be a successful General Manager, you ll need to be a
process-oriented team player who minds the details and is
laser-focused on ensuring the highest quality customer experience.
You need to be a doer who s accountable and not afraid to lead,
confidently taking ownership when needed. Excellent communication,
honesty, and empathy are critical for you to effectively work with
homeowners and other stakeholders. Culture matters. We have a
positive, entrepreneurial, get-it-done-together spirit. If you are
coachable and eager to learn, with a desire to grow professionally,
joining our growing Mighty Dog Business is the place for you!
Essential Functions:
- Attention to detail and focus are required to excel in
executing standard processes for each project. Typical daily tasks
will include owning the project production process from start to
finish
- Scoping project estimates with the sales team for homeowners
and potential customers
- Reviewing approved projects to ensure quality control
- Ordering project materials and coordinating deliveries
- Scheduling projects with customers and subcontractors
- Managing on-site roofing replacement and repair projects,
ensuring all requirements are delivered and company policies
followed
- Overseeing subcontractors on-site, ensuring project is fully
completed and safety and customer satisfaction maintained
throughout the project
- Communicating with customers before, during, and after projects
to ensure great customer experiences
- Ensuring budget and timeframe expectations are met
- Responsible for over-seeing the day-to-day operations and
profitability of the branch
- Build and train Sales Team
- Generate sustainable and organic revenue and relationships
- Create/integrate policies/procedures
- Create compensation plan for Sales Team
- Develop sales training plan
- Submit payroll to owners for review
- Track and submit commission reports for owner review
- Maintain 5-star reviews on Google and other platforms
- Weekly 1 on 1 meetings with Owners
- Business Development and Networking
- Create Business Plan and Financial Budgets (90 days. 6 months,
1 year, and 2 years)
- Identify prospective customers by using business directories,
following leads from existing clients, participating in
organizations and clubs, and attending trade shows and conferences.
New, unexpected challenges will arise, and the General Manager will
be expected to solve these challenges, calling in appropriate
support and expertise as needed. The GM will be the main point of
contact for the Ann Arbor and the surrounding area. There will also
be opportunities for continuous improvement in our processes and
the General Manager is expected to deliver solutions that can
enhance our team s efficiency and effectiveness. Requirements:
- Traveling across our service area as needed for on-site
projects: area expands around the Eden Prairie, MN area.
- Passing the Federal Aviation Administration (FAA) Unmanned
Aircraft General - Small (UAG)
- Completion of the Mighty Dog Roofing University Training
Process
- Working with Microsoft Office Suite and Acculynx CRM
- Ability to speak Spanish is beneficial, but not required Other
Duties: This job description is not a comprehensive list of all
activities, duties or responsibilities that are required of the
employee for this job and is subject to change at any time with or
without notice. Flying a drone (training provided). Climbing a
ladder to conduct on roof assessments and measurements will be
required occasionally. Work Environment: Mighty Dog Roofing s
General Manager will be responsible for a variety of both on-site
projects and office-related tasks. This role will report directly
to the Franchise Owner based in Eden Prairie, MN. Position
Type/Expected hours worked: This is a full-time position; s ome
on-site projects are likely to require early mornings and late
afternoons beyond a typical 9 to 5 job. Regular, punctual, and
consistent attendance is required. Perks:
- Compensation will be contingent upon the candidate s experience
(ballpark of $75,000 annually)
- Healthcare benefits
- Some work from home flexibility may be possible
- Training provided Physical Demands: The physical demands
described here are representative of those that must be met by an
Associate to successfully perform the essential functions of this
job. The Associate should be able to stand, sit at an office space,
see, hear, and understand speech, communicate, lift computer
equipment, supplies and materials, use office equipment and
computers. The Associate is exposed to typical office working
conditions. If you are a qualified individual with a disability or
a disabled veteran, you may request a reasonable accommodation if
you are unable or limited in your ability to access job openings or
apply for a job on this site as a result of your disability. You
can request reasonable accommodations by contacting the Human
Resources Department at ext 4. This job search function is
performed on behalf of Mighty Dog Roofing an independently owned
and operated company, and not Franchisor, HorsePower Brands.
Franchisor, HorsePower Brands and its affiliates, including HPB
Recruitment LLC, is an independent contractor of Mighty Dog Roofing
and does not have any authority to bind, commit, direct, or
otherwise control Mighty Dog Roofing. Neither HorsePower Brands and
its affiliates, including HPB Recruitment LLC nor Mighty Dog
Roofing shall be deemed a joint employer of the other s employees,
and nothing in this Agreement shall be deemed or construed to
create a joint venture, partnership, fiduciary or agency
relationship between the Parties for any purpose. Mighty Dog
Roofing employees shall not be deemed employees or leased employees
of HorsePower Brands for any purpose, in law or equity. Applicant
acknowledges, understands, and agrees that Applicant is applying
for an employment position of Mighty Dog Roofing and not HorsePower
Brands or its affiliates , and that if hired, the Applicant shall
be an employee of Mighty Dog Roofing, and not HorsePower Brands or
its affiliates. Applicant acknowledges, understands, and agrees
that any claims, disputes, causes of action, of any kind, in
contract or tort, at law or equity, related to the employment of
the Applicant by Mighty Dog Roofing, shall be made against Mighty
Dog Roofing, and not HorsePower Brands or its affiliates.
EOE/E-Verify Employer
Keywords: RecruitZee, Eden Prairie , General Manager, Executive , Eden Prairie, Minnesota
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