Manager of Quality and Continuous Improvement
Company: Illinois Tool Works Inc.
Location: Eden Prairie
Posted on: January 24, 2023
smart people.smart ideas.smart choice.A thriving environment for
learning, innovation and growth.Why do so many people join MTS
Systems Corporation and stay for a career? Because this is a place
where you get to apply your creativity, work with smart people on
fascinating projects, and make a positive impact on people's lives.
It is a place where you can learn, innovate and grow
professionally.Transforming what's possible with cars, aircraft,
bridges, wind turbines and space-age materials - this is work we
dream about as kids. At MTS, it's a rewarding career path for
talented individuals who are willing to work hard, think hard, and
commit to solving complex and critical challenges for our customers
around the world, many of whom are leaders in their respective
industries.By joining MTS, you'll have access to the latest tools
and technologies, along with the support of colleagues who are
passionate about their work. You'll discover a dynamic culture of
continuous improvement that extends to our people, one that offers
numerous ways to expand your knowledge and advance your career. And
because we are a global company, your work may also include world
travel.Primary Objective:Manager of Quality is responsible for
developing a vision and strategy to ensure that MTS products and
services meet customer requirements and exceed customer
expectations. Ensures that key customer-facing metrics accurately
reflect the expectations of customers, that these metrics are
consistently applied across the business, communicated to key
stakeholders, and used to continuously improve the performance of
the business. Leads the global Quality organization, and works
closely with Engineering, Operations, Sales & Marketing, Service &
Repair, Customer Service, and IT teams. Instill a sense of urgency
with regards to the MTS Quality System and be a dynamic driver of
change.Major Areas of Accountability:
- Ensure customer expectations are accurately reflected in KPIs,
specifications and requirements and communicated to key personnel
within the organization.
- Develop, implement, communicate, and maintain a quality plan to
keep the MTS' Quality Systems and Policies in compliance with
quality system requirements.
- Drive continuous improvement using lean principles and ITW
toolbox. Foster a culture of structured problem solving by
promoting systematic root cause analysis methods on quality issues.
Maintain metrics to ensure timely implementation of corrective
- Collect, analyze, and summarize defect data from internal
processes, internal testing, suppliers, production, and the field.
Communicate findings and work with appropriate leaders to compel
improvements to product, processes, or standards.
- Lead the activities of the Inspection team (incoming and in
-process) and assist addressing daily and current inspection
- Manage staffing, training, and performance management of
assigned team members. Inspire, support, and encourage team members
toward common goals.
- Provides leadership and guidance to individual career
development of the department.
Keywords: Illinois Tool Works Inc., Eden Prairie , Manager of Quality and Continuous Improvement, Executive , Eden Prairie, Minnesota
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