Assistant Store Manager
Company: Sandbox VR
Location: Eden Prairie
Posted on: September 18, 2022
Who We Are
We're Sandbox VR, and we're the most advanced virtual reality
experience in the world. Our mission is to connect with our guests
through world-class immersive experiences. Our vision is to create
a global community where people come together to experience new
realities. With our Hollywood motion capture cameras, 3D body
trackers, and haptic suits, we're operating the next generation of
cinemas - where our guests are the stars of their own movies.
Venturing into space? You got it. Channeling your inner pirate?
Absolutely. Need to get some steps but hate the gym? Our
experiences definitely get our guests moving.
Since we launched in Hong Kong in 2017, we're now live in 25
locations and 7 countries around the world. (We're the #1 Activity
in Hong Kong and Singapore on TripAdvisor, and are averaging 4.8/5
stars on our Google reviews across all US locations). Oh, did we
mention we're rapidly expanding? We want you be a part of our
journey and help us build this new world!
What You Will Be Doing:
Deliver an Incredible Guest Experience: you'll be responsible to
assist the GM in the day-to-day operations of your store, ensuring
an incredible guest experience for every person that walks into
Maximize Store Profitability: you'll be assisting the General
Manager in planning on executing on local marketing for your
location, to maximize occupancy and revenue.
Building and Developing Store Staff: you'll also be assisting the
GM in all HR matters including hiring, supervising, training and
termination of staff if needed.
Technical Support and Troubleshooting: you will support the General
Manager in all aspects of monitoring, managing and troubleshooting
any technical issues that may arise in day to day operations.
Manage and Oversee Safety Programs: you'll be responsible with
overseeing and managing all safety protocol and policies.
What We Are Looking For:
Leadership Experience: this is a retail leadership position, so you
should have a minimum of an AA degree (BA or BS desired), or 5
years relevant experience at the operations management level in a
retail or hospitality industry.
Customer Service: Delivering an exceptional experience to all of
our guests is the most important thing we can do in our company, so
you should have some basic retail, customer service or hospitality
experience. You'll need to communicate and present clearly and
warmly, and mostly importantly demonstrate extreme empathy to the
needs of our guests and our staff alike. You'll be expected to
maintain a professional appearance, and having excellent telephone
manners is essential.
Basic Business Literacy: As a lead in our retail store, you should
have basic math and business skills, including understanding of
profit and loss statements. You should be extremely organized and
understand how to plan for the future. You are also proficient in
the MS Office / GSuite, especially MS Excel.
IT & Technical Fluency: You should have basic IT and technical
skills in order to troubleshoot technical support issues during day
to day operations.
Physical Stamina: Because this is a retail position, you'll be
expected to stand and walk around for long periods of times. You'll
also occasionally be required to bend, lift (more than 50 lbs) or
climb up stairs. You'll also need strong close distance hand eye
coordination and dexterity in order to handle technical support
Hustle & Work Ethic: We are building the future of entertainment,
so we are looking for a team member that understands the hustle,
urgency, and work ethic required to bring something new to the
world. You should be a strong problem solver who has a track record
of good judgement, and can learn independently and quickly on the
job to master our platform technically and operationally.
Sandbox VR is committed to equal employment opportunity regardless
of race, color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability, gender,
gender identity or expression, or veteran status. We are proud to
be an equal opportunity workplace.
Keywords: Sandbox VR, Eden Prairie , Assistant Store Manager, Executive , Eden Prairie, Minnesota
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