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Senior Director, Strategy Consulting - Telecommute

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: August 5, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm) The Senior Director, Strategy plays a critical role in overseeing the delivery and execution of high-complexity, multi-workstream engagements as well as successfully building new business through existing and new-to-the organization clients. The Senior Director serves as the engagement executive with overall responsibility for quality of delivery, client relationship development, and overall project economics. The Senior Director is also an important member of the practice's leadership team, with responsibility to contribute to overall practice development needs, growth strategy, contributing positively to team culture, and taking on direct reporting relationships. Our current opportunity is based in either Washington, DC, or remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Build and manage a talented, diverse, and inclusive team of designers who challenge the status quo, dig deep on data and human factors, and deliver new products and experiences to health care and wellness markets
  • Drive outcomes as overall engagement executive across high-complexity, multi-workstream engagements with ability to accurately diagnose the issues the client has identified (as well as underlying issues) and determine the appropriate solutions that will lead the client to create strategic direction
  • Build consensus among senior client stakeholders who play a critical role in the client's ability to successfully implement the identified solutions
  • Demonstrate design expertise across multiple domains (e.g., product development, experience design, consumerism, innovation, startup acceleration, etc.) and use engagements to advance own knowledge
  • Develop perspective on consumerism in health care based on knowledge across other industries and the application within a health care context
  • Manage relationships and serve as principal point of escalation for client executives
  • Be accountable for overall engagement execution including quality of output, client satisfaction (Net Promoter Score), and profitability
  • Provide executive oversight of project economics and direct team to follow practices needed to ensure both quality and profitability
  • Provide subject matter expertise to other Optum Advisory Services and Optum/UnitedHealth Group Company business units as it relates to strategy and design development
  • Provide support to other Optum Advisory Services and Optum/UnitedHealth Group Company business units when expertise is required in addressing client issues
  • Communicate effectively and accurately in writing and verbally to prospects, clients, and other team members
  • Demonstrate strong relationship management skills and ability to handle challenging interpersonal situations
  • Responsible for new business development efforts inclusive of strategy sales to new clients, strategy sales to existing clients, sales of other Optum Advisory/Optum services and capabilities to new or existing clients
  • Lead development of intellectual capital and thought leadership collateral You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Relevant Advanced Degree (MBA/MPH/MHA, etc.) with 10+ years consulting experience OR Bachelor's Degree with 12+ years consulting experience
    • 7+ years of experience leading strategy and design work
    • Experience with business development - generating $3M+ annually in new sales
    • Experience engagement leadership and client relationship management
    • Proficiency in MS Office Suite - Word, PowerPoint, Excel
    • Demonstrated familiarity with variety of problem-solving approaches and frameworks
    • Established track record of leading multiple projects and initiatives
    • Ability to drill down to the root cause of issues and be creative in problem solving
    • Ability to travel domestically, up to 60%-80%
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications:
      • Graduate level degree in business or healthcare
      • 8+ years of professional experience in healthcare
      • Previous management consulting firm experience
      • Experience in healthcare consulting
      • Experience and highly proficient in managing projects that achieved budget and timeline goals
      • Experience mentoring and developing team members
      • Experience working in and successfully navigating a matrixed environment
      • Possess analytical reasoning and solution-focused problem solving
      • Ability to lead and motivate cross-functional teams
      • Proven written and verbal communication skills To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $134,200 to $257,700. The salary range for Connecticut / Nevada residents is $134,200 to $257,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/AffirmativSe Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected bylaw. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Eden Prairie , Senior Director, Strategy Consulting - Telecommute, Executive , Eden Prairie, Minnesota

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