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Digital Product Manager - Telecommute U.S.

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: August 4, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

We are seeking a Digital Product Manager to join Optum Care Marketing s digital team. This role will manage Optum Care s digital capabilities and products in support of the consumer facing business. The right candidate thrives in a customer-focused, fast-paced environment where people are collaborative and working together to achieve our mission of keeping our patients healthy.

This role will serve in a Product Management function responsible for defining and driving solutions for the Optum Care digital capabilities including, but not limited to: Provider Look Up Tool, Listings, Ratings & Reviews. This position serves as the voice of the customer when working with partner teams across the organization to bring the products to life.

You ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Product Management
    • Manage the Provider Look Up, Listings and Reviews capabilities for Care
    • Help define the vision and solution(s) with business partners by understanding the customers and their goals, the market space and the business needs and goals for the overall organization
    • Support communicating vision throughout the Care organization; support the preparation and presentation of executive communications for given portfolio of work
    • Make strategic recommendations to business partners - guide decision-making based on data and analysis, act as voice of the customer for Care in enterprise product(s) vision(s)
    • Create requirements for capabilities and features based on, market insights, customer goals, business goals, product needs, technology updates, support tickets, demo team insights, sales team insights and client requests
    • Provide vision and direction to the EMC partner teams
    • Aligning resources and desired business outcomes, and overseeing the planning and execution of the work with partner teams
    • Assess value and prioritize enhancements to ensure work focuses on delivering maximum value
    • Provide input on release planning and set expectation for delivery of new functionalities
    • Provide an active role in mitigating impediments impacting team completion of Release/Sprint Goals
    • Ensure the product meets all standards and requirements including brand, regulatory, accessibility and overall best practices
    • Support the creation and management of the analytics and metrics strategy - ensure proper tagging for future reporting
    • Ensure that partners are informed of roadmap changes, release plans and delivery status by leading product-level reviews with partners and leadership as required
    • Leadership
      • Work collaboratively with directors across the broader OHD team and align across the organization
      • Influences senior leadership to adopt new ideas, products, and/or approaches
      • Translates highly complex concepts in ways that can be understood by a variety of audiences
      • Project Management
        • Gather and document content, technical and functional requirements
        • Escalate risks and issues to leadership as appropriate
        • Coordinate dependencies with other teams
        • Conduct change management activities with marketing and business partners to ensure process and solution alignment

          You ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

          Required Qualifications:
          • Bachelor's Degree or equivalent experience
          • 5+ years of experience in digital product management
          • Experience developing and executing strategies and plans that meet business goals
          • Experience managing highly complex technical projects with multiple stakeholders at the executive level
          • Possess and display technical website and digital platform acumen Preferred Qualifcations:
            • Provider Look Up Product Experience
            • B2C Marketing experience
            • Experience working with data and facilitating API integrations between vendors and internal teams
            • Experience with Yext or other reputation management platforms
            • Experience with Adobe Experience Manager (AEM), Adobe Analytics, Workfront
            • Possess and display technical website acumen; Adobe Experience Manager (AEM) platform experience
            • Leverage in-depth knowledge of Optum Digital Marketing Platform (DMP) componentry and templates, design patterns and standards
            • Possess an in-depth knowledge of Workfront and the associated enterprise and OHD processes that are managed within the tool
            • Understanding of modern digital marketing principles, strategies, and best practices for digital engagement strategies
            • Understanding of overall Optum Care business line and each market s audience, customer journeys, marketing plans, business objectives and strategic priorities to bring capabilities to life on the website

              To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

              Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

              Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you ll find a far-reaching choice of benefits and incentives.

              All Telecommuters will be required to adhere to UnitedHealth Group s Telecommuter Policy.

              Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

              UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Eden Prairie , Digital Product Manager - Telecommute U.S., Executive , Eden Prairie, Minnesota

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