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Senior Product Operations Manager - Remote US

Company: Arcserve
Location: Eden Prairie
Posted on: August 4, 2022

Job Description:

process and products launches are organized for optimum client delivery. - This role can be located remotely in the US or near our offices in Eden Prairie, MN or Draper, UT -

  • Overseas operational discipline, processes and methodology, and program management -
  • Ensures product team is channeling the voice of the customer into market facing product, ensuring clear communications between product managers and internal stakeholders
  • Accountable for product tools and reporting to have good data hygiene, completed in a timely fashion, and maintained on a regular basis to be kept current, enabling leadership decision making
  • Provides oversight to deliver on strategic engagements and product deliverables, ensuring the product team delivers against its commitments with the highest quality in a timely fashion -
  • Accountable for all status materials and roadmap documents to be compiled, aggregated, and completed in a timely fashion, and maintained on a regular basis to be kept current -
  • Perform risk analysis, develop contingency plans, and gather data from functions to proactively raise prioritization and scheduling tradeoff decisions, and monitor technology costs/spend rates -
  • Work with the product team to establish key performance metrics, and measurements are implemented to predicable delivery of product and ensure continuous improvement with technology -
  • Ensures optimal collaboration and project execution with all key stakeholders. This will require extensive communication with product managers, engineering team leads, and senior leadership -
  • Plan, coordinate, and drive discipline around the processes for testing, launching and rollout of new products and features -
  • Ongoing product management of "in progress" tech builds. -
  • Presenting information to Senior Management, internal and external parties. Required Job Qualifications:
    • Bachelor's degree or equivalent combination of education and experience required.
    • Seven (7) plus years on technology teams as production operation, product management, or driving improvements in business operations.
    • Skilled problem solver - you can bring teams together, break down problems into solution options and gain agreement on paths forward. You're comfortable facilitating groups to conclusions.
    • Demonstrated experience and methodology in refining pricing models and optimizing a catalog of service offerings.
    • Effective communicator - bring multifaceted communication techniques that support dissemination of complex information to bring diverse audiences to alignment.
    • Project management strength. Preferred Job Qualifications:
      • Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results
      • Keen process development interest and demonstrated experience in driving operational changes for efficiency and employee job satisfaction.
      • Passion for the driving improvements
      • Ability to influence and challenge the status quo
      • Independent thinker, motivated self-starter, high attention to detail
      • Strong interpersonal, communication, leadership, and organizational skills.
      • Proven ability to proactively devise and implement new processes or resources.
      • Analytic and metrics-oriented thinking and decision making
      • Prior experience leading implementation and/or services organizations
      • Ability to collaborate with cross functional teams
      • Strategic thinking
      • Ability to influence others both internally and externally
      • Ability to absorb a broad range of information and create effective solutions Travel: -up to 20% Arcserve is an equal opportunity employer. Minorities/Females/Disabled/Veterans

Keywords: Arcserve, Eden Prairie , Senior Product Operations Manager - Remote US, Executive , Eden Prairie, Minnesota

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