Vice President, eCommerce Product - OptumRx

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: July 27, 2022

Job Description:

Vice President, eCommerce Product - OptumRx Requisition Number: 2101893 Job Category: Senior Leadership Team Primary Location: Eden Prairie, MN
(Remote considered) We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) Against a backdrop of increasing competition, possible regulatory intervention, technology modernization and shifting consumer expectations, it is critical that OptumRx upgrade our online capabilities to provide best-in-class price, ease, and access for all we serve. This involves creating a frictionless consumer experience, achieving nearly-touchless processing of prescriptions. The Vice President, eCommerce Product for OptumRx, is accountable for defining the strategy and roadmap for our end-to-end digital experience in support of the business objectives referenced above. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

• Working with senior business stakeholders to truly understand the business goals
• Aligning the OptumRx, UnitedHealthcare and Health Plan eCommerce roadmap with the business strategy
• Ensuring that the roadmap delivers great business value, in addition to continually improving the consumer experience
• Gaining a deep understanding of how the service works from start to finish and fully understanding the landscape for Pharmacy Benefits, Specialty, Infusion and Home Delivery
• Thoroughly understanding how our digital and call center experiences serve our consumers
• Developing and championing a product vision and strategy
• Making product decisions based on data, metrics and most importantly, consumer research
• Defining and influencing product designs and overall user experience
• Reimaging processes through technology and by leveraging mobile first principles
• Leading the way in creating new experiences that delight our consumers
• Designing and implementing a cohesive and seamless digital consumer experience
• Leading a team of Product Managers and Digital Account Managers
• Collaborating with engineering partners and internal systems owners
• Fostering a true team spirit and a highly collaborative environment
• Enabling cross functional teams to work efficiently to quickly prototype and seek consumer and employee feedback to validate ideas
• Ensuring the creation of lean and scalable features with clear intent at high velocity
• Serving as a thought leader within the team and the broader enterprise
• Operating in a high growth space with a rapidly changing landscape that will require you to constantly adapt, learn and reposition to better serve consumers
• Making difficult decisions based on data You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
  • 10+ years of experience serving in an eCommerce/Digital product leadership role
  • 10+ years of people leadership experience
  • Demonstrated success leading large-scale multi-channel digital organizations
  • Experience leading a team of Product Managers, Business Analysts, and Project Managers for a digitally native company
  • Track record of driving strategic and operational planning to achieve business goals by fostering innovation in digital platforms, prioritizing business initiatives, and coordinating the evaluation, deployment and management of current and future digital applications
  • Proven ability to lead and motivate a team of product and technology professionals to deliver high quality experiences in a fast-paced and demanding environment
  • History of navigating large complex organizations and bringing together cross functional teams
  • Demonstrated ability to foster relationships that build a high degree of collaboration across all levels and areas of an organization
  • Proven ability to prioritize in a high pressure, fast paced environment
  • Demonstrated ability to be curious and possess a hands-on leadership style that ensures a team understands the vision and is motivated to deliver Preferred Qualifications:
    • MBA Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Colorado, Connecticut or Nevada Residents Only : The salary/hourly range for Colorado residents is $250,000-$325,000. The salary/hourly range for Connecticut/Nevada residents is $250,000-$325,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. We want you to know what our hiring process looks like. Watch the video and find out what to expect along the way.Dr. Reierson, a primary care provider with Optum Virtual Care, shares her perspective on delivering quality care in a virtual setting.---Learn about Carmen Jones, the VP of Community Engagement for the Community & State Market Growth team with UnitedHealthcare and how her disability has enabled her to have a deeper understanding of people's lives.---We're sharing a few of many incredible stories from women across our enterprise who have been empowered by or have empowered other women in the workplace.---

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