Director of Resident Well Being and Engagement
Company: Volunteers of America
Location: Eden Prairie
Posted on: May 12, 2022
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Job Description:
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them Director of Resident Well Being and Engagement job in Eden
Prairie at Volunteers of AmericaList of Jobs Director of Resident
Well Being and Engagement Director of Resident Well Being and
Engagement Director of Resident Well Being and Engagement Director
of Resident Well Being and Engagement Volunteers of America Eden
Prairie, MN Full-Time Director of Resident Well Being and
EngagementAbout VOA: For more than 123 years, Volunteers of America
(VOA) has responded to the nation's housing, social and health care
needs. Today, Volunteers of America National Services (VOANS), a
subsidiary of VOA, is a major provider of senior housing and health
care services in six states. We offer a continuum of services that
includes independent senior living, transitional and long-term
skilled nursing care, assisted living, memory support, home health
care, rehabilitation and much more. We own and operate over 20
senior living and care communities and are dedicated to providing
vibrant living environments with services designed to enhance the
well-being of each individual we serve.OBJECTIVE: The Director of
Resident Well-Being and Engagement provides expertise, support and
training to social services, psychosocial and life enrichment
personnel, resulting in regulatory compliance and ultimately the
delivery of exceptional patient care.ESSENTIAL FUNCTIONS:--- Serve
as Clinical Consultant for all Social Service and Therapeutic
Recreation/Life Enrichment employees in Long-term care, Assisted
Living, and Comprehensive Home Care, with occasional consulting
support to PACE programs.
--- Provide support to specialty areas of social services, resident
engagement, behavioral management, Dementia care, spiritual care,
volunteers and admissions.
--- Researches, creates, designs and evaluates programs that
provide social, emotional, intellectual, spiritual, physical,
service and financial challenges for facility residents.
--- Participates, collaborates or leads projects to assist with
resident services and/or advocacy.
--- Provides consultation in the areas of:
--- Develops and maintains standardized Volunteers of America
National Services (VOANS) policies and procedures that assist
facilities in functioning at optimum levels to maintain regulatory
compliance
--- Develops and provides training, workshops and webinars to
various staff at different levels in the organization to provide
on-going education.
--- Provides on-boarding training and support to VOANS social
workers and life enrichment positions
--- Provides resources, updates and survey support to the
facilities related to psychosocial and life enrichment needs of the
resident
--- Assist as needed with follow through of referred problems or
psychosocial needs of residents.
--- Participate in audits and mock surveys as requested.
--- Provide consultation of staffing and budgets of social service
and life enrichment departments
--- Assist in negotiating contracts for psychosocial services.
--- Assist in the Treatment in Place Program development and
practices as requested
--- Attends conferences and workshops to keep current in profession
and developing fields
--- Prepares special reports as requested.
--- Coordinates the use of the IN2L (It's Never 2 Late) system and
training the Life Enrichment staff on the use.
--- Maintains resident confidence and protects operations by
keeping information confidential.
--- Develop and promote positive public relations and community
resources through area and state contacts.Job
Requirements:QUALIFICATIONS: --- Must be a Licensed Social Worker
and have a degree in social work or related services; licensed
where applicable by the state; state requirements may dictate
supervision and degree type.
--- At least 5 years of experience in post-acute care settings,
prefer at least 2 years in post-acute care part of which is a
multi-site role.
--- Knowledge of post-acute healthcare and public health settings;
familiarity with Federal and State regulations and requirements for
post-acute care.
--- Well-developed oral and written communication skills.
--- Able to understand and follow procedures, work assignments,
instructions and prepare reports and documentation.
--- Ability to understand a variety or concepts/approaches and
perform several job functions at once.
--- Works well independently with minimal supervision.
--- Ability to apply principles of personnel administration to
interviewing, selection and monitoring of various care settings
programs.
--- Negotiation skills and ability to carry on several levels of
reasoning at once during times when problem solving is required;
ability to think quickly and to review contracts and write complex
communications.
--- Must possess a high level of flexibility and tolerance to
adjust to changes in workloads, assignments, hours and days (i.e.,
weekends, evenings, holidays, etc.)
--- Ability to travel and commit the time and energy necessary to
be successful in what may not be a 40-hour work week environment.
Job Type Health Care, Nonprofit - Social Services, Other You're
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Keywords: Volunteers of America, Eden Prairie , Director of Resident Well Being and Engagement, Executive , Eden Prairie, Minnesota
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