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Director of Resident Well Being and Engagement

Company: Volunteers of America
Location: Eden Prairie
Posted on: May 12, 2022

Job Description:

0 suggestions are available, use up and down arrow to navigate them Director of Resident Well Being and Engagement job in Eden Prairie at Volunteers of AmericaList of Jobs Director of Resident Well Being and Engagement Director of Resident Well Being and Engagement Director of Resident Well Being and Engagement Director of Resident Well Being and Engagement Volunteers of America Eden Prairie, MN Full-Time Director of Resident Well Being and EngagementAbout VOA: For more than 123 years, Volunteers of America (VOA) has responded to the nation's housing, social and health care needs. Today, Volunteers of America National Services (VOANS), a subsidiary of VOA, is a major provider of senior housing and health care services in six states. We offer a continuum of services that includes independent senior living, transitional and long-term skilled nursing care, assisted living, memory support, home health care, rehabilitation and much more. We own and operate over 20 senior living and care communities and are dedicated to providing vibrant living environments with services designed to enhance the well-being of each individual we serve.OBJECTIVE: The Director of Resident Well-Being and Engagement provides expertise, support and training to social services, psychosocial and life enrichment personnel, resulting in regulatory compliance and ultimately the delivery of exceptional patient care.ESSENTIAL FUNCTIONS:--- Serve as Clinical Consultant for all Social Service and Therapeutic Recreation/Life Enrichment employees in Long-term care, Assisted Living, and Comprehensive Home Care, with occasional consulting support to PACE programs.
--- Provide support to specialty areas of social services, resident engagement, behavioral management, Dementia care, spiritual care, volunteers and admissions.
--- Researches, creates, designs and evaluates programs that provide social, emotional, intellectual, spiritual, physical, service and financial challenges for facility residents.
--- Participates, collaborates or leads projects to assist with resident services and/or advocacy.
--- Provides consultation in the areas of:

  • Regulations and statutes
  • Psycho-social and mental health programs
  • Memory care support
  • Investigation and reporting of potential abuse, neglect, misappropriation and grievance concerns
  • Discharge planning and terminations--- Complies with federal, state, local legal requirements, as well as professional standards of practice. Enforces adherence to requirements and advising on needed actions.
    --- Develops and maintains standardized Volunteers of America National Services (VOANS) policies and procedures that assist facilities in functioning at optimum levels to maintain regulatory compliance
    --- Develops and provides training, workshops and webinars to various staff at different levels in the organization to provide on-going education.
    --- Provides on-boarding training and support to VOANS social workers and life enrichment positions
    --- Provides resources, updates and survey support to the facilities related to psychosocial and life enrichment needs of the resident
    --- Assist as needed with follow through of referred problems or psychosocial needs of residents.
    --- Participate in audits and mock surveys as requested.
    --- Provide consultation of staffing and budgets of social service and life enrichment departments
    --- Assist in negotiating contracts for psychosocial services.
    --- Assist in the Treatment in Place Program development and practices as requested
    --- Attends conferences and workshops to keep current in profession and developing fields
    --- Prepares special reports as requested.
    --- Coordinates the use of the IN2L (It's Never 2 Late) system and training the Life Enrichment staff on the use.
    --- Maintains resident confidence and protects operations by keeping information confidential.
    --- Develop and promote positive public relations and community resources through area and state contacts.Job Requirements:QUALIFICATIONS: --- Must be a Licensed Social Worker and have a degree in social work or related services; licensed where applicable by the state; state requirements may dictate supervision and degree type.
    --- At least 5 years of experience in post-acute care settings, prefer at least 2 years in post-acute care part of which is a multi-site role.
    --- Knowledge of post-acute healthcare and public health settings; familiarity with Federal and State regulations and requirements for post-acute care.
    --- Well-developed oral and written communication skills.
    --- Able to understand and follow procedures, work assignments, instructions and prepare reports and documentation.
    --- Ability to understand a variety or concepts/approaches and perform several job functions at once.
    --- Works well independently with minimal supervision.
    --- Ability to apply principles of personnel administration to interviewing, selection and monitoring of various care settings programs.
    --- Negotiation skills and ability to carry on several levels of reasoning at once during times when problem solving is required; ability to think quickly and to review contracts and write complex communications.
    --- Must possess a high level of flexibility and tolerance to adjust to changes in workloads, assignments, hours and days (i.e., weekends, evenings, holidays, etc.)
    --- Ability to travel and commit the time and energy necessary to be successful in what may not be a 40-hour work week environment. Job Type Health Care, Nonprofit - Social Services, Other You're being taken to an external site to apply. Enter your email below to receive job recommendations for similar positions.

Keywords: Volunteers of America, Eden Prairie , Director of Resident Well Being and Engagement, Executive , Eden Prairie, Minnesota

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