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Epic Application Manager - Telecommute

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: January 8, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)The Engagement Manager is the primary Project Manager for our client engagements and ensures that clients generate significant value from their ongoing partnership with Optum. The Manager will partner with the client to ensure that agreed upon clinical, financial, and operational targets are achieved within the approved project scope and timeline. Managers also provide direct leadership to project team members to set goals, provide formal feedback, and give guidance on professional development. Additionally, Managers are responsible for surfacing new business opportunities, surfacing leads that match capabilities with key client priorities and partnering with internal Executive team on commercial/expansion strategy. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:

  • Client Management & Consultative Support
    • Provide on-site and off-site consultative services for a portfolio of clients, including performance assessments, project updates, content presentations, and executive steering committee meetings
    • Present to executives and senior level clients; foster relationships with client executive teams
    • Develop and maintain an active service plan and account strategy for each client - identifying client objectives and ensure optimal utilization of engagement services as well as matching new capabilities and services to meet these objectives
    • Facilitate client calls and in-person meetings
    • Provide best practice recommendations and serve as thought partner for client project team to drive performance improvement and change management initiatives
    • Partner with internal Executive team to help drive renewals and expansions of client engagements
    • Analytics
      • Analyze institutions' operational, clinical, and/or financial performance as it relates to the optimization initiative
      • Document and present value and ROI statistics to client project team and executives
      • Provide action plans for areas where performance is not tracking to target
      • Understand basic functionality of the EHR build and develop expertise in solution offerings
      • Project Management
        • Set and execute against project milestones
        • Provide regular status updates to Solution Lead
        • Diagnose issues, identify root causes, and drive change management initiatives
        • Conduct monthly consultations focused on tactical guidance, workflow optimization strategies and analytics to achieve ongoing solution success
        • Internal activities
          • Identify opportunities for service and solution development
          • Maintain deep product knowledge of our full offering and capabilities
          • Participate and lead internal solution development activities
          • Support solution marketing and business development activities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
            • 8+ years of professional experience and at least three of the following:
              • Consulting experience
              • Client management experience
              • Project management experience
              • Experience presenting to senior executive level audiences
              • Demonstrable analytical reasoning or quantitative analysis
              • Experience working in the health care industry
              • Willingness to travel at least 60% domestically
              • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance. -Preferred Qualifications:
                • Master's Degree in a health or business-related field
                • Analytical reasoning and solution-focused problem solving
                • Proven ability to prioritize across multiple projects and relationships
                • Proven ability to manage projects independently
                • Proven ability to work collaboratively in a team
                • Possess strong written and verbal communication skills
                • Attention to detail
                • Hospital or ambulatory operations experience (e.g. fellowships, residencies, full-time UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentivesDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Manager, Advisory Svcs, Healthcare Ops, OptumInsight Consulting, Bus Advisory & Tech Cnsltng, Eden Prairie, MN, Minnesota, WFH, Remote, telecommute, telecommuter, telecommuting, work from home, work at home

Keywords: UnitedHealth Group, Eden Prairie , Epic Application Manager - Telecommute, Executive , Eden Prairie, Minnesota

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