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Chief Growth Officer, Behavioral Health

Company: Cigna
Location: Eden Prairie
Posted on: April 8, 2021

Job Description:

Location Eden Prairie, Minnesota, United States of America Category Sales & Business Development Posted Date: 04/01/2021 Job Id 21003652 This position will provide primary direction and leadership in strategy and business development for Evernorth Behavioral Health. This position will oversee and lead the development of new business models and strategic partnerships across channels; strategic need for specific products and services; and leadership of the strategic plan in conjunction with finance. This position will partner closely across the Evernorth segments to deliver on a strategy that optimizes growth across the company. This position will be responsible for developing an ideal operating model that appropriately balances operating costs with revenue and earnings opportunities, working closely with business segment and sales partners. The Opportunity:
This newly created position supports the transition of Cigna Behavioral Health to Evernorth Behavioral Health Services. The Chief Growth Officer supports the strategy of becoming Evernorth Behavioral Health as an external facing entity now prospecting and competing for Behavioral Health solutions as a standalone offering. This role will be responsible for creating the Go to Market strategy of this new standalone business unit, leveraging competitive market data, partnering closely with the sales team and ensuring a meaningful sales enablement strategy by standing up this new team of Sales Product Senior Advisor(s). Additionally, this role will be responsible for establishing and leading cross-functional operational and project initiatives, identifying whitespace opportunities within the behavioral market segment, evaluating competitive intelligence data, and supporting financial impact of new opportunities that include potential M&A. This newly created position will help enable projects and strategy spanning across the different Behavioral Health functional areas - product, operations, and provider contracting, while acting as a key strategic partner to the President of Behavioral Health as the Behavioral Health business creates a multi-year roadmap to success in serving client opportunities outside Cigna Health Plan.

This position reports to the President of Behavioral Health and will be responsible for building a high performing Sales Product Enablement team. Travel up to 50%. Key Responsibilities:

  • Lead and develop the multi-year Evernorth Behavioral Health strategy in partnership with Behavioral Health President, which includes multi-dimensional strategic opportunities, new, existing and cross-channel business development, responsiveness to emerging competitive opportunities/threats, financial outlook, etc.. Work closely with enterprise strategy team and business segments for alignment.
  • Own translation of strategy into short and medium term actions to drive financial outcomes and enterprise growth. Directly tie strategy to product roadmap in partnership with product leadership. Understand, optimize and communicate based on funding, capacity and capability availability.
  • Own annual planning activities, including translation of organizational priorities and goals into initiatives, timelines, deliverables and financials for Evernorth Behavioral Health. Work will be closely supported by the Behavioral Health Project Management team.
  • Create, lead and build a high performing Sales Product Enablement team for the client positioning, client marketing and client adoption of behavioral health solutions. Work closely with the Evernorth Sales team to ensure delivery on strategic and financial commitments.
  • Develop direct reports and provide opportunities to stretch skills, creating clear career paths and a succession plan.
  • Works closely with Cigna Ventures and Business Development team for investment and M&A opportunities.
  • Partner closely with functional areas leaders of behavioral health product, network, and clinical operations to ensure long term strategy aligns with ability to execute successfully.
  • Partner closely with senior leaders across Evernorth Services to ensure a cohesive approach of Evernorth Behavioral Health strategy within the broader Evernorth Services strategy.
  • Function as key point of contact for Evernorth Strategy team, Evernorth Strategy Execution Organization (SEO) and Cigna Ventures and Business Development. Qualifications & Experience:
    • Bachelor's degree and 12-16 years of experience in a related field; Master's degree and 10-14 years of experience in a related field; without degree 18-22 years of experience in a related field or PBM/ healthcare/ behavioral health experience.
    • Possesses a broad understanding of the behavioral health market.
    • Strong financial acumen and ability to develop effective partnerships.
    • Strong interpersonal skills with the ability to collaborate well with both internal and external teams. Ability to manage a vision and purpose with various business stakeholders and analytics teams.
    • Proven track record for success in leading high-performing teams in a matrixed environment.
    • Experience in directing or working with multi-disciplinary teams and c ultivating an effective team environment and culture of innovation.
    • Solid negotiation skills with the ability to influence and persuade while balancing the needs of the organization and external partners.
    • Adaptable with the ability to navigate complex dynamics and ambiguity. Ability to effectively cope with multiple issues and setbacks.
    • Ability to work independently with minimal guidance.
    • Perform and document implementation processes.
    • Demonstrated thought leadership on challenging problems with examples of implementing innovative analytic solutions and driving outstanding results.
    • Strong verbal/written communication and leadership skills to work with various matrix partners, including but not limited to actuarial, medical economics, business, marketing, and engineering.
    • Effective leadership, prioritization and management of complex deliverable portfolio in--a dynamic environment. Preferred location: Flexible About Cigna Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. About Cigna Employment with Cigna, including employment within the LDP program, is at-will; that is, it is not for a specified period of time and can be terminated at any time for any reason, with or without cause or notice, by me or by Cigna. LDP programs, policies and processes may be changed by Cigna at any time.

Keywords: Cigna, Eden Prairie , Chief Growth Officer, Behavioral Health, Executive , Eden Prairie, Minnesota

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