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Account Manager Assistant

Company: Master Electronics, Inc.
Location: Eden Prairie
Posted on: January 8, 2021

Job Description:

Master Electronics has an exciting career opportunity for an Account Manager Assistant that will report to the Sales Manager in Eden Prairie, MN.**LOCAL CANDIDATES STRONGLY PREFERRED**We're seeking a candidate who is excited about the opportunity to make a difference as the company evolves. As such, this position is ideal for an individual who can prioritize, provide excellent customer service and be outcome oriented. The ability to work in a fast-paced environment with strong attention to detail is essential.How you will spend your time as an Account Manager Assistant:

  • Record/input sales orders in company internal system as well as primary customers system, order processing, purchasing, backlog, cancellations, exchanges, ensure the sales data spreadsheets and reporting are completed and kept up to date on a daily basis
  • Enter and modify sales-related data (i.e. ordering processing, purchasing, vendor and customer backlog, cancellations) into our company's internal information system.
  • Partner daily with the Warehouse Department to ensure timely deliveries
  • Answer customer inquiries as quickly and efficiently as possible ensuring adherence to service level
  • Use active listening techniques and creative problem solving while building a positive rapport with the customer and the Warehouse Department.
  • Perform other duties as required / assigned by manager
  • Contribute and implement new ideas to help improve and produce ideal operational processes
  • Manage expectations and projects with a professional attitude by complying with company policies and procedures at all times We're excited if you have:
    • High school diploma or G.E.D. (Associates degree, preferred)
    • At least 2 years of previous customer service center experience
    • Ability to work with Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel
    • Proficient with navigating in proprietary sales/inventory management tools
    • Ability to work well in time-sensitive situations where customer satisfaction is the ultimate goal
    • Ability to apply creative problem-solving techniques to situations using sound business judgment
    • Excellent verbal and written communication skills
    • Ability to multi-task in an effective, timely and professional manner
    • Proven ability to apply attention to detail, role-related accuracy and task follow-through
    • Team-oriented operating style with effective interpersonal skills that allow successful business interactions with individuals of all leadership styles, personalities, and career levels (e.g. sales, accounting, warehouses) Why Master Electronics:As a customer focused and driven organization, we offer attractive, competitive compensation and benefits including, medical, dental, life, paid time off, 401k match and an EAP program as well as an opportunity to grow with the company.Master Electronics has a fast-paced and entrepreneurial environment, which requires a professional, flexible self-starter attitude.Headquartered in Phoenix, AZ, Master Electronics is a leading global authorized distributor of electronic components. For more than half a century, our family-owned company has remained focused on strong relationships, responsive service and added value. This is how Master Electronics has grown to serve hundreds of thousands of customers in partnership with hundreds of world-class suppliers.Master Electronics, a leading global authorized distributor of electronic components, is committed to providing equal employment opportunities for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, Master Electronics prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational program.

Keywords: Master Electronics, Inc., Eden Prairie , Account Manager Assistant, Executive , Eden Prairie, Minnesota

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