EdenPrairieRecruiter Since 2001
the smart solution for Eden Prairie jobs

Order Management Analyst

Company: CH Robinson
Location: Eden Prairie
Posted on: March 25, 2020

Job Description:

As an Order Management Analyst within our Robinson Fresh division, you will be responsible for ensuring flawless execution of the order process from point of order placement through to final customer payment. This high-volume, fast-paced position requires the combination of your analytical skills and commitment to customer experience as you identify and remove roadblocks that may occur throughout the automated order processes. You'll showcase your attention to detail and ability to flex in response to shifting priorities across a broad range of tasks, which include order planning, exception management, inventory management, payment resolution, and ongoing process improvement projects to drive operational efficiencies. Your written and verbal communication skills and ability to navigate through the gray areas within processes will be critical to your success as you convey complex and dynamic information to team members, customers, suppliers, and supplier's partners. Responsibilities: Manage and execute orders which may including tracking shipments; exception management; inventory reconciliation, forecasting, and replenishment; invoicing; and reconciliation of claims, credits, and pricing. Resolve problems with service failures and orders that do not flow through the automated system properly. Leverage technology and process improvement to remove roadblocks. Build relationships with customers by providing excellent customer service, professional communication, and prompt responses to inquiries. Maintain item-level data in company systems, e.g. pack sizes, pricing, and commodity descriptions Execute and leverage reporting to enhance the customer experience, improve process and to distribute operational information to the team. Perform to tactical and operational KPI targets Required Qualifications: Minimum 1 year of customer service or account coordination-related experience Ability to work flexible schedule including some weekends High school diploma or equivalent Preferred Qualifications: Demonstrated customer orientation; commitment to customer service excellence Ability to think creatively and strategically to resolve issues in a timely manner Able to work effectively in fast-paced environment Strong attention to detail Strong written and verbal communication skills Team-oriented Process-oriented; ability to identify gaps and opportunities for improvement in existing processes Proficient in Microsoft Office; able to navigate multiple systems Intermediate understanding of Excel Macros and ability to identify breakdowns within Macros Bachelor's degree Benefits We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K with company match, employee stock purchase plan, as well as a broad range of career development opportunities. Affirmative Action Employer/EOE/M/F/Disabled/Veteran About C.H. Robinson From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world's largest 3rd party logistic providers. We combine the talent of our people, industry expertise and cutting-edge technology to ensure our business partners get their goods from point A to point B Our high-performing team is made up of diverse perspectives, creative minds and an inherent drive to get the job done. We work in 40 different countries and speak 80 different languages. Together, we innovate. We solve problems. We have fun. Join us and experience a collaborative environment where you will be respected and rewarded for your ideas and achievements. You will also find opportunities to grow professionally and personally. Together, we care. We give back. We make a difference. At C.H. Robinson, our success is built on a foundation of thriving, engaged employees who help shape the future, accelerate global trade, and drive the industry we all count on, forward.

Keywords: CH Robinson, Eden Prairie , Order Management Analyst, Executive , Eden Prairie, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


SDLC Project Manager 2
Description: Job Description Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your application (more...)
Company: Wells Fargo
Location: Minneapolis
Posted on: 04/5/2020

Property Manager
Description: Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality (more...)
Company: CommonBond Communities
Location: Maple Plain
Posted on: 04/5/2020

Senior Director, Enterprise Incident Management
Description: The Information Security Risk Management ISRM team seeks a high-energy, motivated leader for the position of Sr. Director, Enterprise Incident Management to be responsible for coordination of information (more...)
Company: Thomson Reuters
Location: Minneapolis
Posted on: 04/5/2020


Infrastructure Manager
Description: Now hiring br br We have been retained by a local company with headquarters here in the Twin Cities, looking for an experienced Infrastructure Manager to join their dynamic Information Technology (more...)
Company: Creative Financial Staffing
Location: Minneapolis
Posted on: 04/5/2020

Shift Manager
Description: Shift Managers are an integral part of the restaurant management team. Shift Managers
Company: Wendy's
Location: Shakopee
Posted on: 04/5/2020

Info Security Engineer 4 - Appliance/HSM Management
Description: Job DescriptionImportant Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: Minneapolis
Posted on: 04/5/2020

Director, Heritage Preservation
Description: MNHS is seeking an experienced and innovative Director, Heritage Preservation skilled at overseeing preservation and outreach programs, collaborative and thoughtful as a, and creative in their stewardship (more...)
Company: ThinkingAhead
Location: Minneapolis
Posted on: 04/5/2020

General Manager
Description: General Managers are the leader of therestaurant management team. General Managers provide
Company: Wendy's
Location: Forest Lake
Posted on: 04/5/2020

Director of Account Management
Description: The Director of Account Management contributes to the mission of BetterUp by driving value for our customers through strategic partnership and alignment with Fortune 1,000 customers. This person will (more...)
Company: BetterUp
Location: Minneapolis
Posted on: 04/5/2020

Shift Manager
Description: Shift Managers are an integral part of the restaurant management team. Shift Managers
Company: Wendy's
Location: Savage
Posted on: 04/5/2020

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Eden Prairie RSS job feeds