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Lead Site Reliability Engineer - Remote

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: March 13, 2023

Job Description:

Careers at Landmark, part of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what's right for the people we serve, even when it's not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We're looking for driven people like you because changing the status quo takes dedication. Here, we'll invest in your personal and professional growth while giving you a unique opportunity to make a difference. Helping people feel their best is a rewarding part of doing your life's best work.(sm) Do you want to make a difference in healthcare? Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system. Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them. We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve. At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health, and other employed team members. Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities. SUMMARY Landmark Health is hiring a new Senior Site Reliability Engineer to build, operate and continuously improve the Ubiquity production environment. Ubiquity is Landmark Health's internal electronic health records software that powers our business. In this role you will building software and systems to manage infrastructure and Ubiquity provider/patient facing applications through automation. You will partner closely with development teams to design, build, deploy, support and monitor existing and new Ubiquity applications and services. SUPERVISORY Reports directly to the Manager, Site Reliability Engineering. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Ensure Ubiquity and corresponding services have reliability and uptime appropriate to users needs and a fast rate of improvement while staying mindful of capacity and performance
  • Support and maintain infrastructure for the Ubiquity team using configuration management and Infrastructure as Code mindset
  • Utilize scripting & development skills to reduce operational man-hours and reduce time to restore for incidents. This should include implementing practices and tools that support Agile and Continuous Integration/Continuous Delivery (CI/CD) principles
  • Review issues, logs, errors, etc. to troubleshoot service tickets supporting a suite of tools used by end users
  • Create complex architecture design models that describe enterprise solutions that both conform to enterprise standards and advocates for modern technology and best practices
  • Complete tasks with minimal guidance and oversight, and review work of others
  • Work cross-functionally with product area leads to guide product engineering, and collaborate with developers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Bachelor's degree or 2+ years in lieu of a degree
    • 5+ years hands-on experience in Site Reliability Engineering or DevOps
    • Proven experience analyzing and troubleshooting distributed systems
    • Experience in configuration and maintenance of applications such as web servers, load balancers, non-relational databases, storage systems and messaging systems
    • Experience with configuration and deployment management tools (e.g. Terraform)
    • Experience with operating systems and TCP/IP network fundamentals
    • Experience learning software, frameworks and APIs
    • Demonstrated skills in multiple coding/scripting languages and able to select the appropriate language given the business need
    • Support and Maintain server (Windows/Linux) using Configuration Management Tools Preferred Qualifications:
      • Experience with MongoDB performance tuning, design, backups, and security implementations
      • Experience with public cloud applications and services (Azure or similar public cloud platform)
      • Experience with Containerization Technologies (Docker, Kubernetes or similar)
      • Experience with VMWare or other Virtual Server Software
      • Experience with Elastic Search or Splunk or Grafana
      • Proven excellent critical thinking, analytical, problem solving and organizational skills with outstanding written and verbal communication Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges. California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Eden Prairie , Lead Site Reliability Engineer - Remote, Engineering , Eden Prairie, Minnesota

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