Principal UX Engineer - Telecommute

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: April 4, 2021

Job Description:

Optum is looking for an energetic, creative and technically savvy Principal User Experience Designer to work within our User Experience Design Studio team! A Principal UX Designer is passionate about creating great experiences within a health care setting. Their goal is to understand our users and business needs, and collaborate with the product team to help create a great product experience for our users. The Principal UX Designer will work within a collaborative, cross-functional project team to design portals, applications and web properties. They will partner with UX researchers, designers, developers and UX managers to translate information architecture, navigation and process flows into easy-to-use and aesthetically beautiful solutions. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

• Advocate for user-centered research and design principles.
• Gather insights and test concepts with users in order to inform design decisions
• Work on one or more projects while meeting UX, technical and business requirements.
• Collaborate with team members to identify, prioritize and implement design solutions in a fast-paced, rapidly changing environment.
• Use wireframes, flow diagrams, sketches, storyboards, mockups, and/or high fidelity prototypes to communicate the user experience at various stages of the design process.
• Leverage and contribute to existing design pattern libraries and interface guidelines.
• Iterate rapidly, with high quality, and with user centered focus.
• Communicating the user experience at various stages of the design process by using wireframes, flow diagrams, sketches, storyboards, mockups, and/or high fidelity prototypes.
• Leveraging and contributing to existing design pattern libraries and interface guidelines.
• Work on one or more design projects from start to finish while meeting creative, technical and business requirements.
• Iterate rapidly, with high quality, and with user centered focus.
• Assist with design practice leadership: mentoring, coaching of design staff; maturing our design operations; or developing new design services. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
  • Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Information Architecture, Communications, Computer Science, a related discipline, OR two years of relevant work experience.
  • 7+ years of UX experience
  • Demonstrated understanding user-centered design and research activities.
  • Experience gathering user research and testing concepts with users to inform design decisions.
  • Experience with conducting expert reviews and/or heuristic evaluations.
  • Ability to work with designers and developers to implement new ideas.
  • Portfolio of relevant user experience design and/or research project deliverables.
  • Experience with industry standard design tools (e.g. Sketch, InVision, Axure, Illustrator, Photoshop, etc.).
  • Experience creating wireframes and prototypes to communicate design concepts to users and project partners.
  • Ability to create clean, visually consistent designs.
  • Ability to quickly iterate designs to meet business and user needs while adapting to technical constraints.
  • Proven ability to work across the design process, with high quality and attention to detail.
  • Ability to receive and provide design critique.
  • Good communication skills, both verbal and written.
  • Practice selling ideas with good negotiation skills.
  • Ability to manage multiple projects simultaneously.
  • Eager to learn from engagement and team members.
  • Ability to work autonomously and manage time effectively.
  • Ability to work collaboratively with team and internal clients.
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. Preferred Qualifications:
    • Master's degree or higher in Design, HCI, Psychology, Information Architecture, or related discipline.
    • Experience training and mentoring junior design staff.
    • Experience working with Agile methodology.
    • Experience with enterprise software.
    • Experience with medical or healthcare industries.
    • Involvement in the UX community (e.g. UXPA, AIGA, IxDA, meet-ups, clubs, conferences).
    • Knowledge of UX related analytics and metrics.
    • Experience in practical application of accessibility standards and guidelines.
    • Experience in group facilitation, user interviews, heuristic evaluations, task analysis, usability test moderation and card sorting.
    • Excellent communication skills, including the ability to present complex concepts clearly and persuasively across diverse audiences at various levels of our organization.
    • Experience designing for mobile and/or responsive web.
    • Experience with conversational interaction design and its related technologies (natural language understanding, speech recognition, dialog generation, and speech synthesis) Technology Careers with Optum . Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do --your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Telecommute, Telecommuter, Telecommuting, Work from home, Work at home, Remote, Principal UX Engineer If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us. At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that makes the big--- At UnitedHealth Group, the technology and innovation we invent is in service of a future where health care serves everyone more fairly, productively and consistently. We put a series of questions to Pat Keran, Senior Director at Optum, to explain wha--- UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-800-561-0861 and press or say 1 for Applicant to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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