Full- Time Front Desk Associate/ Receptionist (2nd

Company: Elliott Aviation
Location: Eden Prairie
Posted on: June 22, 2022

Job Description:

Job DescriptionElliott Aviation, a leader in aircraft solutions, has an exciting opportunity for a 2nd shift Customer Service Receptionist at their facility at the Flying Cloud Airport in Eden Prairie, MN. Since 1936, Elliott Aviation has been a world-class provider of comprehensive and customer-focused solutions for business aviation. Our vision, building partnerships that last, applies to our employees as well as our customers.This is a Full-Time 2nd shift position with hours from 2:00pm-10:00pm Monday-Friday.This position is responsible for greeting customers, answering the telephone, handling incoming fuel requests, and upholding Elliott Aviation's high standard of quality in workmanship and customer service.Responsibilities of this position include:

• Make customers feel appreciated by giving exemplary customer service as a receptionist
• Direct incoming calls and handling customer requests
• Work with and coordinate line service calls and requests
• Computer invoicing of front desk items
• Handle fuel calls
• Filing
• Answer radio calls from line service and pilots
• Arrange hotel, car and catering accommodations
• Assist customers with service calls as needed
• Update fuel price changes
• Fuel balancing
• Cash Handling
• Process Credit Cards
• Other duties as assigned Top candidates will possess:
  • Willingness to learn by taking guidance from others
  • Ability to communicate well in straight-forward situations
  • Organizational skills and attention to detail
  • Ability to analyze and interpret professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers and the general public
  • Ability to maintain a safe and clean work environment
  • Must possess a positive attitude and a desire to work Other Requirements Include:
    • High School Diploma or GED
    • Customer service experience preferred
    • Basic computer knowledge (Microsoft Office Suite)
    • Ability to attain & retain AOA badge or Airport requirements
    • Regularly scheduled attendance required
    • Must be able to work various shifts and overtime as directed
    • Ability to use variety of office equipmentTags: front desk, administrative assistant, front desk executive, secretary, office assistant, receptionist

Keywords: Elliott Aviation, Eden Prairie , Full- Time Front Desk Associate/ Receptionist (2nd, Administration, Clerical , Eden Prairie, Minnesota