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Associate Director of Sponsorships Operations - Remote

Company: UnitedHealth Group
Location: Eden Prairie
Posted on: January 26, 2023

Job Description:

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) The Associate Director of Sponsorships Operations will be responsible for developing, refining, and managing the processes and capabilities that maximize the effectiveness of our sponsorship assets in support of Enterprise growth, brand, social responsibility and employee engagement priorities. Additionally, this role will be accountable for the hospitality management tool suite as an administrator and user support specialist and delivery of key performance indicators reporting. Reporting to the Senior Vice President of Sponsorships and Growth this person will play an integral role support our businesses as we work to create a simpler, more personal, and more cost-effective health care system for the people we serve. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Key responsibilities will include:
  • Operational Process Management and Effectiveness:
    • Establish and implement best in class tools and processes to increase visibility and utilization of our sponsorships assets and improve communication with the businesses we support
    • Build and maintain standard operating procedure documents when appropriate to capture process flow and best practices
    • Align with finance on budget and execute processing of invoices and partner expenses
    • Manage day-to-day decisions in support of Sponsorships operations
    • Track and communicate progress against plans, goals, and objectives, identifying suggestions to remediate
    • Support vendor contract negotiations process (e.g., master service agreements, statements of work, etc.)
    • Hospitality Management Tool Suite:
      • Become the subject matter expert for our enterprise hospitality management asset suite
      • Support end users in periodic training in collaboration with the tool support team
      • Support ongoing system maintenance and ensure that all partnership events are setup for end user access accurately
      • Supervise ticket requests end-to-end for Enterprise and local health plan sponsorship assets
      • Partner with Sponsorships Growth lead to produce actionable insights and reporting to help growth leaders maximize the utility of our sponsorship assets in support of Enterprise KPIs
      • Measurement and Reporting Analytics:
        • Support and strengthen relationship with measurement and analytical services vendors across social media, broadcast, and other media assets
        • Manage relationship with sponsorship valuation vendor
        • Provide day-to-day guidance for external vendor report delivery and priorities
        • Maintain and optimize Sponsorship's dashboard, including API calls and other data sources
        • Delivery of required reporting cadence in support of internal team and marketing leadership requests
        • Partner with matrixed organizations to gain access and report on key growth metrics, including revenue, attribution model, and net promoter scores
        • Special Projects:
          • Partner with SVP, Sponsorships and Growth on special ad hoc projects as assigned. Example of project work may include but is not limited to: Environmental scanning, sponsorship portfolio analysis, new pursuit valuation, trends and best practices reporting You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
            • BA/BS of equivalent experiences (MBA or other advanced degree preferred)
            • 5+ years of analytical focused roles (consulting, investment banking, or Fortune 500 preferred)
            • Experience with business intelligence dashboards and CRM tools (e.g., Domo, Tableau, SalesForce, Solaris)
            • Proven work successfully managing reporting and operational processes
            • Background in software as a service tool support and administration
            • Proficiency in Microsoft Office tool suite (e.g., PowerPoint, Word, Excel, Visio)
            • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications:
              • Demonstrated ability to effectively interact with executives
              • Ability to provide and maintain process and procedure changes to achieve operational efficiencies To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm) Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut/Nevada/New York City residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Eden Prairie , Associate Director of Sponsorships Operations - Remote, Accounting, Auditing , Eden Prairie, Minnesota

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