SVP Digital Product - Optum Financial Services
Company: UnitedHealth Group Inc.
Location: Eden Prairie
Posted on: January 18, 2023
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Job Description:
Combine two of the fastest-growing fields on the planet with a
culture of performance, collaboration and opportunity and this is
what you get. Leading edge technology in an industry that's
improving the lives of millions. Here, innovation isn't about
another gadget, it's about making health care data available
wherever and whenever people need it, safely and reliably. There's
no room for error. Join us and start doing your life's best
work.(sm)
The SVP Digital Product for Optum Financial Services, is
accountable for partnering with business leaders to define the
strategy and roadmap for our end-to-end digital experience in
support of the business objectives.
You'll enjoy the flexibility to telecommute* from anywhere within
the U.S. as you take on some tough challenges.
Primary Responsibilities:
* Working with senior business stakeholders to truly understand the
business goals
* Aligning the Optum Enterprise, Optum Financial Services, UHC
roadmap with the business strategy
* Ensuring that the roadmap delivers great business value, in
addition to continually improving the consumer experience
* Gaining a deep understanding of how the service works from start
to finish and fully understanding the landscape for Optum Financial
Services across provider and patient experiences
* Thoroughly understanding how our digital and call center
experiences serve our consumers
* Developing and championing a product vision and strategy
* Implementing a product operating model driving decisions based on
data, metrics, experience and most importantly, consumer
research
* Defining and influencing product designs and overall user
experience
* Reimaging processes through technology and by leveraging mobile
first principles
* Leading the way in creating new experiences that delight our
consumers
* Designing and implementing a cohesive and seamless digital
consumer experience
* Leading a team of Product Managers, analysts and project
managers
* Collaborating with engineering partners and internal systems
owners
* Fostering a true team spirit and a highly collaborative
environment
* Enabling cross functional teams to work efficiently to quickly
prototype and seek consumer and employee feedback to validate
ideas
* Ensuring the creation of lean and scalable features with clear
intent at high velocity
* Serving as a thought leader within the team and the broader
enterprise
* Operating in a high growth space with a rapidly changing
landscape that will require you to constantly adapt, learn and
reposition to better serve consumers
* Making difficult decisions based on data
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
* 10 + years of experience serving in an eCommerce/Digital product
leadership role
* 10 + years of people leadership experience
* Experience leading a team of Product Managers, Business Analysts,
and Project Managers for a digitally native company
* Track record of driving strategic and operational planning to
achieve business goals by fostering innovation in digital
platforms, prioritizing business initiatives, and coordinating the
evaluation, deployment and management of current and future digital
applications
* Proven ability to lead and motivate a team of product and
technology professionals to deliver high quality experiences in a
fast-paced and demanding environment
* History of navigating large complex organizations and bringing
together cross functional teams
* Demonstrated success leading large-scale multi-channel digital
organizations
* Demonstrated ability to foster relationships that build a high
degree of collaboration across all levels and areas of an
organization
* Proven ability to prioritize in a high pressure, fast paced
environment
* Curious and hands-on leadership style that ensures a team
understands the vision and is motivated to deliver
* Bachelor's degree in Business Administration, Computer Science,
Engineering or equivalent experiences
Preferred Qualifications:
* MBA
To protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, including boosters, as
an essential job function. UnitedHealth Group adheres to all
federal, state and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment
Careers with Optum. Here's the idea. We built an entire
organization around one giant objective; make health care work
better for everyone. So when it comes to how we use the world's
large accumulation of health-related information, or guide health
and lifestyle choices or manage pharmacy benefits for millions, our
first goal is to leap beyond the status quo and uncover new ways to
serve. Optum, part of the UnitedHealth Group family of businesses,
brings together some of the greatest minds and most advanced ideas
on where health care has to go in order to reach its fullest
potential. For you, that means working on high performance teams
against sophisticated challenges that matter. Optum, incredible
ideas in one incredible company and a singular opportunity to do
your life's best work.(sm)
* All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range
for Colorado/Connecticut/Nevada residents is $174,600 to $332,200.
Pay is based on several factors including but not limited to
education, work experience, certifications, etc. In addition to
your salary, UnitedHealth Group offers benefits such as, a
comprehensive benefits package, incentive and recognition programs,
equity stock purchase and 401k contribution (all benefits are
subject to eligibility requirements). No matter where or when you
begin a career with UnitedHealth Group, you'll find a far-reaching
choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group Inc., Eden Prairie , SVP Digital Product - Optum Financial Services, Accounting, Auditing , Eden Prairie, Minnesota
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