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Collections Specialist

Company: Robert Half International
Location: Eden Prairie
Posted on: August 7, 2022

Job Description:

Are you a natural leader driven by a strong sense of accomplishment looking for an opportunity as a Collections Specialist? Are you a focused, detail-oriented thinker with a background in accounting, finance or business administration? This Collections Specialist role will be based in the Eden Prairie, Minnesota region and will be a long-term contract / temporary employment opportunity. This growing company in the Service industry will allow you to nourish your career as a Collections Specialist. Contact Robert Half today if you're interested!



How you will make an impact



- Handle inbound and outbound collections calls and correspondence



- Ensure bankruptcy filings are processed in the correct manner when received



- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment



- Maintain and update customer files to ensure data integrity



- Yield to all Federal Fair Credit Reporting Act rules and regulations



- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries



- Record all customer payments to the correct reports



- Ensure payments are processed



- Lead all billing and reporting activities according to deadlines

- High School Diploma or GED



- Experience with Microsoft Excel



- Foundational knowledge in Consumer Collections



- Demonstrated knowledge of Call Center Customer Service



- Commercial collections experience



- General familiarity with customer service



- Solid understanding of commercial collections



- Adeptness in Microsoft Excel



- Expertise in consumer collections



- Great written, verbal, and interpersonal skills



- 3 years of prior high volume collections experience



- Prior experience using accounting software



- Ability to analyze and make decisions on customer accounts

Keywords: Robert Half International, Eden Prairie , Collections Specialist, Accounting, Auditing , Eden Prairie, Minnesota

Click here to apply!

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