Collections Specialist

Company: Robert Half International
Location: Eden Prairie
Posted on: August 7, 2022

Job Description:

Are you a natural leader driven by a strong sense of accomplishment looking for an opportunity as a Collections Specialist? Are you a focused, detail-oriented thinker with a background in accounting, finance or business administration? This Collections Specialist role will be based in the Eden Prairie, Minnesota region and will be a long-term contract / temporary employment opportunity. This growing company in the Service industry will allow you to nourish your career as a Collections Specialist. Contact Robert Half today if you're interested!

How you will make an impact

- Handle inbound and outbound collections calls and correspondence

- Ensure bankruptcy filings are processed in the correct manner when received

- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

- Maintain and update customer files to ensure data integrity

- Yield to all Federal Fair Credit Reporting Act rules and regulations

- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

- Record all customer payments to the correct reports

- Ensure payments are processed

- Lead all billing and reporting activities according to deadlines

- High School Diploma or GED

- Experience with Microsoft Excel

- Foundational knowledge in Consumer Collections

- Demonstrated knowledge of Call Center Customer Service

- Commercial collections experience

- General familiarity with customer service

- Solid understanding of commercial collections

- Adeptness in Microsoft Excel

- Expertise in consumer collections

- Great written, verbal, and interpersonal skills

- 3 years of prior high volume collections experience

- Prior experience using accounting software

- Ability to analyze and make decisions on customer accounts

Keywords: Robert Half International, Eden Prairie , Collections Specialist, Accounting, Auditing , Eden Prairie, Minnesota

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